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Forum Admin Area Buttons Not Working

EK Edward Koon
Edward Koon
Member

Hi Guys, all of the sudden none of the forum admin links work. Clicking on any button just runs me up to the top of the page where the announcement is. Also the remove announcement button does not work. Running the browser console shows something about an invalid control.

browser-console.jpg

I am running under https / tls with CloudFlare and using the rocket-script option with aggressive caching.

Any suggestions?

Regards, Ed.

59 Answers

New Answer

MP Mr Papa
Mr Papa
Member

looks like probably js errors…  you have something that caches the admin?  kind of a waste… :)   after updating did you clear your cache and cloudflare?

not enough info in that console shot… is that just errors?  really need the first error that occurs when you click…

anything else updated or just simple press?

EK Edward Koon
Edward Koon
Member

I didn’t clear the cloudflare cache yet, it’s a big busy site that’s been up since 2004. Will try that in the morning. 

Not running a software cache, just using cf rocket-script with aggressive caching. Will have to see if there is an option to exclude a directory. Otherwise it caches the whole site. The rocket-script combines all the scripts to load as one. It does speed the site up lightning fast. 

WordPress is up to date. It’s doing the same thing on my docsplace.org blog. So it must be something with cf. 

Will dig into it tomorrow. 

Thanks for your help. 

MP Mr Papa
Mr Papa
Member

let us know…  if you get more info, we can try to help…

EK Edward Koon
Edward Koon
Member

G’mornin everyone..

Went to CloudFlare and dumped the cache and put the site into development mode. Ran ccleaner on my browser ensuring no cookies or cache was present. 

Logged into my site and sp admin was the same. Grabbed these two reference errors. I should add that the forum is working well despite this admin problem.

I do remember having to uncheck the both the combined js and the other after a previous update. At that time the forum appeared to lack its css and didn’t display properly. They are now unchecked.

reference_error.jpg
GO gorky5
gorky5
Member

I came here to report the exact same problem. I first noticed it about a week ago.

I’ve narrowed it down to a conflict with the Jetpack plugin, specifically the WordPress.com Stats module. If that’s temporarily disabled my S:P admin menus work again. @fidosysop-2 does that help you at all?

Since WP stats are pretty essential, and I make use of a lot of other Jetpack modules, I’d rather not lose that plugin. It’s easy enough to temporarily disable stats to make changes to the forum, but that’s not a long-term fix.

Let me know if you need more info @mr-papa.

YS Yellow Swordfish
Yellow Swordfish
Member

Good question for @fidosysop-2 

are you sure it is the stats part? JetPack is just a minefield of problems largely because it installs with so much crap turned on by default with no obvious way of deactivating things. But I am pretty sure that we have plenty of users successfully running the stats.

GO gorky5
gorky5
Member

I’m running 16 Jetpack modules. SP admin pages work fine with all of them turned on apart from stats. That’s the only one I use that causes problems. I disabled them one by one to check. There are other modules which I don’t use, so I didn’t check those.

The ones that are OK are:

  • Carousel
  • Contact Form
  • Enhanced D
  • Extra Sidebar
  • JSON
  • Jetpack Comments
  • JP SSO
  • Manage
  • Monitor
  • Photon
  • Related posts
  • Shortcode embeds
  • Site verification
  • Tiled Galleries
  • VaultPress

I’ve never found it difficult to deactivate JetPack modules. It’s annoying that they auto-activate some for new users, but it’s easy enough to fix.

EK Edward Koon
Edward Koon
Member

Gorky5, YES that’s it – thank you! wink

I disabled my jetpack stats and was able to navigate SP admin freely. Ran database cleanups etc and was able to reactivate combined js and css caching. The forum is working fine

Enabled JP stats and was not able to navigate SP forum admin. So that’s whats causing the problem for sure.

As for JP i am only using related posts, shortlinks, widget visibility, and the stats, that i toggled back on after doing forum housekeeping. An easy enough solution for me.

Regards, Ed.

EK Edward Koon
Edward Koon
Member

Gorky5, nice website you have.

Off topic but i thought this might interest you. I switched from JP Comments to Disqus comments for WordPress. A much better comment system that’s used on many large sites. They have a related comments option that displays other posts / comments on your blog.

A good disqus comments example is here.

YS Yellow Swordfish
Yellow Swordfish
Member

I will download the latest Jetpack and prepare to trash my local test site! And will turn ion the stats and see what I get

EK Edward Koon
Edward Koon
Member

Every time they come up with a JP update i check what they added to it and turn whatever is not needed off. 

I only use what i need. The related posts is good for my sites articles. And the short links are useful too. Being able to hide certain sidebar items in blog posts has it’s seo benefits. The stats viewable in my Android devices come in handy too.  

Regards, Ed

GO gorky5
gorky5
Member

Hey Ed, glad you were able to get it working!

(Off-topic: I’ve used Disqus and Livefyre in the past, but prefer to premoderate my comments. I don’t get too many so it’s manageable. Thanks for the recommendation though, and I’m glad you like my site!)

EK Edward Koon
Edward Koon
Member

The main reason i switched to Disgus was html5 incompatibility with a previous theme. 

With Disqus you can moderate your comments and receive notification of new comments too. I admit the configuration on their website is difficult but can be mastered. I use it on all mine and clients sites.

They have my site on the first page of Google. Good for another link to my site, and with Goog burying a lot of my articles it’s a good thing indeed. wink

Regards, Ed

disqus_ebms_goog.jpg