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Forum Admin features have disappeared
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Vishal Khandelwal
Member
Free Members
sp_UserOfflineSmall Offline
Mar 22, 2015 - 2:23 am

Hi,

I have renewed my Silver Membership.
 
I have a question.
 
When I see my Forum Admin page on my WP website, I see all my admin features on the left side of the Forum Admin page disappear. (I've attached a snapshot to this email)
 
Plus I am not even able to update my Members Plugin.
 
Can you please help me resolve this?
 
Regards,
Vishal
 
simple-press.pngImage Enlarger
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 22, 2015 - 6:41 am

Sorry - I saw your email before the forum post.
Are you able to update everything? Could it be a conflict of some sort?
Also - are you actually logged in to the website as an existing forum admin?

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Vishal Khandelwal
Member
Free Members
sp_UserOfflineSmall Offline
Mar 23, 2015 - 4:14 am

No. I am not able to update any SimplePress plugin. When I try to update, it tells me "Access Denied".

Yeah, I am logged in as the Forum Admin, and can work on everything on my website expect SimplePress Forum Admin page and SimplePress plugin updates.

Regards,

Vishal

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 23, 2015 - 7:35 am

So the suggestion is that something on your website has destroyed your forum admin capabilities. It would be useful to know what that might be of course, in case it happens again.

I have been looking for a WP capability plugin that might make reinstatement easier but all the ones I have checked out so far only appear to deal with the built in WP caps and do not look for and include caps that are created by plugins. Which is a great shame.

So - failing that - there are really only two ways I can think of to get the capabilities back. One - if there is another user defined as a forum admin then they can reinstate them. Or you may need to paste the data directly into the database table record - and I can give you the necessary data to at least reinstate the SP caps along with being a WP Administrator.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 23, 2015 - 9:21 pm

as Andy indicated, if you can access the database, you can add teh capabilities back in...

in the wp usermeta table, find your user id and the wp_capabilities (you prefix might be other than wp_) and for the meta_value column, try setting it to this...

a:17:{s:13:"administrator";s:1:"1";s:18:"SPF Manage Options";b:1;s:17:"SPF Manage Forums";b:1;s:22:"SPF Manage User Groups";b:1;s:22:"SPF Manage Permissions";b:1;s:21:"SPF Manage Components";b:1;s:15:"SPF Manage Tags";b:1;s:16:"SPF Manage Users";b:1;s:19:"SPF Manage Profiles";b:1;s:17:"SPF Manage Admins";b:1;s:18:"SPF Manage Toolbox";b:1;s:24:"SPF Manage Configuration";s:1:"1";s:18:"SPF Manage Plugins";b:1;s:17:"SPF Manage Themes";b:1;s:22:"SPF Manage Integration";b:1;s:16:"SPF Manage Polls";b:1;s:13:"SPF Manage PM";b:1;}

now, if you have any other plugins that add in capabilities they will be missing after this... so worthwhile to see what you have in there first...   hopefully, its just administrator..

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Vishal Khandelwal
Member
Free Members
sp_UserOfflineSmall Offline
Mar 26, 2015 - 6:38 am

Thanks!

Sorry, I am not a techie! So, can you help me where I can find the "wp usermeta table" to enter this code?

Thanks!

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Vishal Khandelwal
Member
Free Members
sp_UserOfflineSmall Offline
Mar 26, 2015 - 7:33 am

Issue resolved. Thanks! :-)

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 26, 2015 - 7:43 am

Good news. Apologies for not getting an answer in more quickly.

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Vishal Khandelwal
Member
Free Members
sp_UserOfflineSmall Offline
Mar 26, 2015 - 12:02 pm

Not an issue. You have been really helpful. Thanks!

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 26, 2015 - 1:03 pm

You're welcome.

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