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Lee Erickson
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Jan 10, 2015 - 4:27 pm

I did sir and they did not help. I can also tried switching the theme but it did not help either.

Can I PM you my login details for the site admin and ftp?

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Yellow Swordfish
Glinton, England
SP Master
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Jan 10, 2015 - 4:29 pm

If the cached CSS option IS turned on could you go to the toolbox > housekeeping and click on the option to 'Reset combined CSS Cache'...

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Lee Erickson
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Jan 10, 2015 - 4:37 pm

It is not turned on but I did that anyway to see and it did not help. Any suggestions?

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Yellow Swordfish
Glinton, England
SP Master
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Jan 10, 2015 - 4:43 pm

Not quite sure what is going on here but NONE of the forum CSS is being loaded... so...

While scratching my head looking puzzled a couple more questions.

There appears to be something you are using that joins up CSS files or does something with them,. From your WP theme folder in a folder called 'css-compiled'. is this somethign new you have started to use? I am not suggesting a culprit - just looking around to see if anyting stands out.

Also - was anything else updated at the same time? WP Theme? WP plugins? Any new WP plugins?

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Yellow Swordfish
Glinton, England
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Jan 10, 2015 - 4:48 pm

Third question... what WP theme is this please?

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Lee Erickson
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Jan 10, 2015 - 5:06 pm

Ok I come to you bearing answers. First some answers:

1. We were on Wordpress 4.01 and Simple Press 5.5.2, the theme was also outdated.
2. So updated wordpress to 4.1 and then Simplepress to 5.5.3 and the theme to 1.2.12.
3. I did not add any new plugins and plugins that were updated were done a couple days ago well before I did this upgrade and the forum was working until now.

I do have some answers I think though. I am using a theme from RocketTheme.com called Vermillion using the Gantry framework. I have not updated the theme or the gantry framework because they do not say they need one. 

However if I change the theme of my entire wordpress site to something else the forum does indeed work so it looks like it is something not getting along with gantry or rockettheme that has been introduced into 5.5.3.

So atleast it is figured out that far!

Anyway you can take a look?

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Yellow Swordfish
Glinton, England
SP Master
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Jan 10, 2015 - 5:21 pm

Gantry is an oddball framework.

On forum admin > Integration > Page and Permalink there is an option right at the bottom labelled 'Bypass wp_head action complete requirement'. Is this on or off and does anything change if you change the setting )making sure to leave it as you found it if it makes no difference).

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Lee Erickson
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Jan 10, 2015 - 5:27 pm

It is set to 'on' in  admin > Integration > Page and Permalink but if I turn it off, the forum is just then an empty page so I set and am leaving it to on.

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Yellow Swordfish
Glinton, England
SP Master
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Jan 10, 2015 - 5:48 pm

OK one last thing before I start a local conference here! Can you go to the toolbox > Error Log and tell me if there are any errors reported. JUST errors please - the pink entries? If any can you copy and paste them here...

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Lee Erickson
Member
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Jan 10, 2015 - 5:59 pm

There are no errors, but I will do you one better. I found the problem.

I installed a new wordpress install with vermillion and a fresh install of simplepress.

The forum worked! So I deduced it must be one of the simplepress premium plugins that I installed. I have 22 installed. I started disabling them one by one and I found the problem.

Both the plugins 'Watches' and 'Subscriptions' are the culprits that are breaking the functionality.

If I disable those 2 the forum works just fine...

I would like to have them working however, is it possible to fix these plugins?

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