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Yellow Swordfish
Glinton, England
SP Master
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Jan 10, 2015 - 6:01 pm

We noticed it was back!

So - first 'new' question :)

Are these two plugins also up to date - np updates needed?

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YELLOW
SWORDFISH
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Lee Erickson
Member
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Jan 10, 2015 - 9:42 pm

Yes they are up to date and they worked before I just barely updated them from their previous versions.

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Mr Papa
Simi Valley, CA
SP Master
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Jan 10, 2015 - 10:56 pm

look at the subscription and watches directories in wp-content/sp-resources/forum-plugins...  are they correctly subscriptions and watches?  they dont have a number appended to them?

if okay, try one thing... in your sp theme spFunctions.php template file, find this:

define('SP_USE_PRETTY_CBOX', true);

and try changing it to false... 

as always, we strongly suggest you have a child them or your own theme vice editing our theme..

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Stefano Prete
Melbourne, Australia
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Jan 12, 2015 - 5:56 am

Hi guys.

I started a similar thread a little while ago, then I went overseas and I forgot about it!

Now I see this one so I want to let you know. I had the same problem as a couple of other users here, the CSS weren't loaded. I changed theme, changed everything. Then a user here said something about a couple of plugins.

I deactivated them all and found out. The problem is Template Tags and Widgets 1.4.4.

I do not have a newer version. For my site, the problem is that one.

Pity, I love that plugin but I cannot use it at the moment.

I hope you guys will be able to find out what is going on, so I can use it again. wink

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Yellow Swordfish
Glinton, England
SP Master
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Jan 12, 2015 - 6:12 am

Stefano:

We do not believe there is a problem as such with any of the plugins. For people who have experienced problems here - and it is just a small handful - it seems to have been different plugins.

Sadly @evermorev has not come back to us yet regarding the last question we asked which was:  'look at the subscription and watches directories in wp-content/sp-resources/forum-plugins…  are they correctly subscriptions and watches?  they don't have a number appended to them?'.

Could you check the same thing but for the 'template-tags' folder?

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SWORDFISH
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Stefano Prete
Melbourne, Australia
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Jan 12, 2015 - 2:10 pm

Andy, I looked at the folder wp-content/sp-resources/forum-plugins. It is completely empty!

I uninstalled Template Tags and Widgets, installed it again and the problem is still there.

Everything else seems working perfectly...

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Yellow Swordfish
Glinton, England
SP Master
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Jan 12, 2015 - 3:38 pm

It can't be empty! Although I assume that IS the location where you are storing the SP plugins?

Re-installing can actually cause the issue with the numeric on the end as this is a small WordPress bug and can be caused by trying to install multiple times. So this still needs checking.

Can you also tell me if any errors are being reported in your error log? The SP one in the toolbox is a good start - the errors are shaded pink. But if nothing there then you might have to take a look at the error log on your server,.

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SWORDFISH
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Stefano Prete
Melbourne, Australia
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Jan 13, 2015 - 3:12 am

Andy, the storage folder for the plugins (which I don't remember I have ever changed) is wp-content/forum-plugins.

I checked both the error logs (SP and the server). In SP there is nothing, on the server there are a few but none of them is related (I think...) to SP...

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Yellow Swordfish
Glinton, England
SP Master
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Jan 13, 2015 - 4:12 am

Odd. 'wp-content/forum-plugins' is not the default location. If you go to the forum admin > integration > storage locations is it set correctly there and shown to be readable and writable?

Can we also assume that you found the 'template-tags' folder and it all looks correctly named?

Perhaps also if you give me a link to your forum page I can at least look at the source and see if anything stands out...

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SWORDFISH
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Stefano Prete
Melbourne, Australia
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Jan 13, 2015 - 3:13 pm

Everything looks fine to me, Andy.

The forum is visible to members only, I set up an admin account for you and sent you the details in PM.

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