Support Forum
Support Forum
Offline
Hi Andy.
On my cPanel there is a link "Error logs". I looked at it and it's completely empty.
I am happy to send you the FTP access via PM, which is the cPanel access as well.
I am doing it now.
Offline
Thanks. We will come back on this...
 |
YELLOW
SWORDFISH
|
Offline
Hi boys! 
Anything new about the problem?
Offline
Hey Stefano,
Andy is currently not around and it's the wrong time of day for Steve.. I can't see anything standing out in the bug tracker so I'm going to say not yet.. But will have to wait for confirmation on that!
Offline
can you summarize the problem? sorry, after 6 pages, I got a bit confused..
did you ever send the ftp info Andy requested in post 50? I dont see it, but maybe only sent to Andy... or I deleted it already since we try not to keep credential info very long...
Visit Cruise Talk Central and Mr Papa's World
Offline
Hi Steve!
Yes, I sent Andy the FTP info and, if I remember correctly, I sent it to you and Ike as well just like Andy told me to do.
I am happy to send it again if needed.
The problem is: i cannot activate the widget that comes with the plugin Template Tags and Widgets because the CSS get completely messed up.
Offline
Sorry Steve, I just found out that I sent the FTP to Andy, Ike and Brandon, not to you!
I can send it anytime, just let me know.
Offline
Let me summarise for @mr-papa because i am completely stumped.
The site is at http://www.rankboost.de/rankcloud/login/ and Stefano has PMed credentials.
Basically if you activate the Template Tags plugin then all the forum CSS is lost - not loaded.
Info and what we checked:
- Default theme - all up to date (this was before 5.5.4)
- No css cache turned on.
- CSS Only not working either
- No cache plugin (not true but forum is excluded now)
- WordFence was active but was deactivated
- Tried with WP Twenty Thirteen and other WP default themes
- No -1 after the plugin.
- New copy of template tags plugin uploaded using ftp
Deactivate the template tags plugin and all works.
I think that is the complete list. Stefano - so you agree?
|
YELLOW
SWORDFISH
|
Offline
Not exactly, Andy...
The site is http://www.irsa-stringers.com and I don't know what PMed credentials mean and no WordFence.
I am using Unified.
As for the rest, it should be about right...
All RSS1 Guest(s)