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Hi,
For some reason the forum is only showing once a user is logged in, if not you just get a blank white page.
http://www.silversurfers.com/forum/
I have also noticed that we appear to have 2 versions of simple press showing in our plugins list, I renamed via ftp the older version to see if I can safely delete the files, but when I did the forum stopped appearing. We only have one active version but that seems to be using some of the files from the inactive version.
Is there a way that I can safely delete the older version to see if this corrects the problem?
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The whole page is hitting a fatal error which is stopping it displaying. SO - let's talk your code. WordPress plugins will never work if there are two instances. You must only have one. The normal update procedure (automatic or manual) is to replace the current one with the changed folders/files. So basically - you need to work out which is the older one and delete it.
So - do you know which is the older one?
I am kind of curious how it was possible to end up with 2 and when it happened. Not sure why it should show up for some and not others either. Not even sure of you are running the current version of course!
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SWORDFISH
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I only have one activated, but I have versions 5.3.4 and version 5.4.1 showing up in my plugin list. 5.4.1 is active.
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Nether of which is current! so I hope you are not running WordPress 3,9 which does require SP 5.5.0
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SWORDFISH
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same thing though... you cannot have multiple copies of a plugin around... why are you keeping the 5.3.1 version at this point?
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I haven't deleted 5.3.1 because as mentioned above I renamed the simple-press folder for 5.3.1 via ftp to see if I could safely delete and the forum stopped working, so it appeared that somehow the latest version (5.4.1) was using files from what I thought was the old not needed folder.
So for this reason I have held back from deleting anything in fear of losing 2 years worth of forum posts.
Will the latest version of simple-press run on wp 3.7.3? As I am considering backing up the database tables and starting from scratch, and deleting both versions, downloading and installing the latest version and importing the database tables, would that work?
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Straight up then no - the latest SP will NOT work on earlier versions of WP properly. It is dependent upon WP 3.9 as a lot of changes went on in that version that we needed to support. Same goes for the majority of our SP plugins.
Just changing the folder name of an old plugin version is not a guarantee that it will have no effect on processing althp8gh it doers limit things. And your post data is all stored in the database - nothing is stored in the plugin code files. Uploaded images and other resources are stored in the locations specified which, by default, would be under wp-content/sp-resources. So no forum, topic, post, user data etc., which is all - like your WP blog posts - stored in the database.
It doesn't sound to me like there is any point uninstalling/reinstalling anything. Far better to pinpoint what the issue is bit first I still believe the WordPress plugin folder needs to be cleaned up...
But yes - always make full database backups before changes. But removing an old, defunct, WP plugin should not have any detrimental effect.
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SWORDFISH
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OK, I have deleted 5.3.4 and all it's associated files.
I deactivated 5.4.1 cleared all caches (W3 Total cache)
I then activated 5.4.1 and cleared all caches
I then loaded up the forum (http://www.silversurfers.com/forum/) and success it was there - 5 minutes later it was gone again. I had changed nothing!
What are the next steps I should take?
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I remain curious as to why this has started to happen? If it worked and then stopped working it always means that something has changed somewhere. A new or updated SP plugin perhaps? Or a new Wp theme. It really can not just' happen'.
Anyway - the next step is to look in the error log. You are looking for a repeated 'fatal error' (Not notices or warnings)...
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SWORDFISH
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