Support Forum

Forum Options not saving

TI tiv
tiv
Member

For some reason ever since the latest updates the forum options will not save., I have already tried disabling all plugins and switched to the default WordPress theme and the problem persists. I thought it might be a javascript issue, but everything else javascript related seems to work fine, but when I click the Save button to save my forum options changes nothing happens.

Any thoughts on what it could be?

13 Answers

New Answer

MP Mr Papa
Mr Papa
Member

what does happen when you save?  do you get the status message in yellow box that fades away?  what does it say?

next step would be to use a dev tool, like firefox with firebug and look at the http response…

TI tiv
tiv
Member

Absolutely nothing happens, no yellow box, no alert.

Using Chrome’s console I get the following when clicking “Update Global options” on Glbal settings

POST http://www.glutenfreesociety.org/index.php?sp_ahah=options-loader&sfnonce=c683d92fd6&saveform=global 403 (Forbidden)               jquery.js:4
f.support.ajax.f.ajaxTransport.send              jquery.js:4
f.extend.ajax                                    jquery.js:4
b.fn.ajaxSubmit                                  jquery.form.js:11
b.fn.ajaxForm.ajaxFormUnbind.bind.bind.i         jquery.form.js:11
f.event.dispatch                                 jquery.js:3
f.event.add.h.handle.i                           jquery.js:3
MP Mr Papa
Mr Papa
Member

so looks like your server is forbidding ajax requests…  I would suggest taking it up with your host…  have they installed mod_security or other security ‘aid’?  or have you added any wp security type plugins…  you probably need to whitelist the forum ajax responses if so…

TI tiv
tiv
Member

But everything else works in WordPress and SimplePress except for this. Doesn’t WordPress categories and tags work using an Ajax request to create anew category or tag?

 

Also the problem persists even when no plugins are active and the default WordPress theme is used. So it cant be a plugin conflict

MP Mr Papa
Mr Papa
Member

not sure but as your data clearly shows, the server is forbidding the request…  I am not sure why its doing that…  and not all ajax is created equal…  wp does their admin ajax requests a bit different than we do…

mod_security is not a plugin for wp… is an add on module for apache…

TI tiv
tiv
Member

Great, thanks! I will get on to the webhost now and see what they say

Thanks for the help!

JW Janet Wentworth
Janet Wentworth
Member

I am having a similar problem. when I try to save a change to a forum group I get the yellow box that fades. It says All usergroups must be assigned a default permission. I can change the child forum but not the group level settings.

I am not sure why this is appearing now as I created the forum group and it was working fine. What does this message mean?

MP Mr Papa
Mr Papa
Member

the message tells you the issue… you have not assigned all usergroups a default permission… At the bottom of the edit/create form is a list of usergroups with pulldowns to select a default permission… fill all those out and then save… should be good to go…

JW Janet Wentworth
Janet Wentworth
Member

It is very odd. The problem was with another (existing but unused forum). I found a group that had a user group without permissions selected. No idea why an unrelated forum that has never caused this problem in the past all of a sudden prevented a new forum from being saved. Oh well . . . at least it is working now!  Thanks.

TI tiv
tiv
Member

Turns out it was an htaccess issue, client had modified htaccess with some extra items for security which was blocking certain types of requests and returning a 403