Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Forum Page Generates Incorrectly in Genesis
Avatar
Stephanie Althouse
Rookie
sp_UserOfflineSmall Offline
Mar 20, 2017 - 7:08 pm

Hi all,

I set up Simple:Press for my client in Divi and we had everything working great, now we are moving everything to the Genesis platform and running into an issue with the way the forum page displays.

The page is here: https://tnceo.xcjpsla4-liquidw.....ceo-forum/ and as you can see, the forum appears in the middle of the header, then a second copy of the header, content area, and footer appears below it.

It only does this when using Genesis, if I switch back to a default WP theme it generates normally, with the forum appearing in the content area. I've tried making a basic template for our Genesis child theme with only the header, WP loop, and footer, and selected that template for this page. But it doesn't change the presentation of the page at all, looks the same.

If there is a PHP code I could use to generate the forum, I'd happily just use that to create a template on my own. But in my research I was not able to find one. If that is an option let me know.

Otherwise, let me know if you need anything from me (site access, FTP etc.) and where to put that securely so someone can look into this.

Thanks!

Rory

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 20, 2017 - 11:22 pm

errr, our site uses Genesis here... so its not a fundamental problem with Genesis...  but maybe something odd the child theme is doing...

I dont see multiple forums when I clicked on the link you provided... did you resolve it??

If you still see two (maybe just admins?), then you could go to forum - integration - page and permalink and turn on the option for limit display in loop and turn off the option for multiple forum display...

Avatar
Stephanie Althouse
Rookie
sp_UserOfflineSmall Offline
Mar 21, 2017 - 11:30 am

The child theme is pretty basic, and I've tried reverting to just Genesis which I don't believe has any modifications. However someone else on our team has installed and is using Genesis Extender and something called Beaver Builder. I tried disabling those and this didn't fix the problem.

Also, it's not that we're getting double forums, it's that half the header loads, then the forum, then the full header, empty content area and footer. If you click to view a different page on the menu you can see what the header should like. I tried adjusting many of the settings in the forum integration page and wasn't able to resolve it, only remove the forum completely or create many copies of it.

Is there no PHP code that can be inserted in a template to generate the forum? Seems like that would be a much easier solution.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 21, 2017 - 2:52 pm

Did you try the 'Force the strict use of the WP API' option - with the other display options left unchecked at first?

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17365
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626