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Support Forum
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Some members tell me when they search in my forum, some of the links lead to actual threads within forums that they don't even know exist, and are effectively disabled.
I didn't realize this would happen to forums that are disabled. Is there a way to hide these forums and threads from searches? Even though the members can't actually see the disabled forums.
thanks
Rob
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Is this using the Disabled button in the forum setup admin listing? Do we have a problem leaking these in to the results?
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YELLOW
SWORDFISH
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Yes it it....well, I don't want the results showing since when they click it it shows as Access Denied (don't have permission etc etc...). Would be nice to have it hidden 100% Is there a way?
R
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Sounds like a bug. I will need to open a ticket and we will get it investigated and fixed up.
Thanks for the information.
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YELLOW
SWORDFISH
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disabled forum? locked? button... hmmm... at the risk of looking silly, going to have to do research as not familiar with this, but Andy seems to be...:(
but it wont give search results for forums with no permission... so a bit confused is the forum disabled or do they not have permission?
Visit Cruise Talk Central and Mr Papa's World
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I believe the forum is simply disabled. I have a bunch I am cleaning out, will soon be deleting so maybe that will solve this issues once I clean them out.
Now when I checked the permission on the disabled forums, they are set to Full Access (what my regular members have for the main content...) Maybe that's the problem? When a forum is disabled, and I don't want it to show up in the search results, I ought to set the permissions to remove access....?
R
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no, actually does clear it up... I was not aware (???) of a disable feature - lol, see it now... so more than likely when added, we just missed checking all functions for disabled state... I was actually more worried about the permissions since I know that checking is there and could not duplicate...
No, technically, since we offer a disable state, we should do the checking with no other actions needed on your part... a ticket is open and we will investigate and get it fixed up - hopefully in next version due next week....
Visit Cruise Talk Central and Mr Papa's World
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No, technically, since we offer a disable state, we should do the checking with no other actions needed on your part... a ticket is open and we will investigate and get it fixed up - hopefully in next version due next week....
....meantime, I went in an manually changed the permissions so no one else gets false search results.....
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Good thinking. I plan to investigate this today.
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YELLOW
SWORDFISH
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Can you please confirm that you have actually tried and seen this behaviour yourself? (You said in the first post it was reported by your users).
I have been investigating this today and have so far been unable to replicate the problem.
If you, on the other hand CAN replicate the problem can you please provide me with your search option settings?
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YELLOW
SWORDFISH
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