Some members tell me when they search in my forum, some of the links lead to actual threads within forums that they don’t even know exist, and are effectively disabled.
I didn’t realize this would happen to forums that are disabled. Is there a way to hide these forums and threads from searches? Even though the members can’t actually see the disabled forums.
thanks
Rob
Is this using the Disabled button in the forum setup admin listing? Do we have a problem leaking these in to the results?
Yes it it….well, I don’t want the results showing since when they click it it shows as Access Denied (don’t have permission etc etc…). Would be nice to have it hidden 100% Is there a way?
R
Sounds like a bug. I will need to open a ticket and we will get it investigated and fixed up.
Thanks for the information.
disabled forum? locked? button… hmmm… at the risk of looking silly, going to have to do research as not familiar with this, but Andy seems to be…:(
but it wont give search results for forums with no permission… so a bit confused is the forum disabled or do they not have permission?
I believe the forum is simply disabled. I have a bunch I am cleaning out, will soon be deleting so maybe that will solve this issues once I clean them out.
Now when I checked the permission on the disabled forums, they are set to Full Access (what my regular members have for the main content…) Maybe that’s the problem? When a forum is disabled, and I don’t want it to show up in the search results, I ought to set the permissions to remove access….?
R
no, actually does clear it up… I was not aware (???) of a disable feature – lol, see it now… so more than likely when added, we just missed checking all functions for disabled state… I was actually more worried about the permissions since I know that checking is there and could not duplicate…
No, technically, since we offer a disable state, we should do the checking with no other actions needed on your part… a ticket is open and we will investigate and get it fixed up – hopefully in next version due next week….
No, technically, since we offer a disable state, we should do the checking with no other actions needed on your part… a ticket is open and we will investigate and get it fixed up – hopefully in next version due next week….
….meantime, I went in an manually changed the permissions so no one else gets false search results…..
Can you please confirm that you have actually tried and seen this behaviour yourself? (You said in the first post it was reported by your users).
I have been investigating this today and have so far been unable to replicate the problem.
If you, on the other hand CAN replicate the problem can you please provide me with your search option settings?
Are you testing this on my site? or another?
I can’t recall, but I do believe I tried it and got the same results as he did.
If you tried this on my site now it won’t work since I changed all the settings so the results won’t show up now as reported.
Search settings? not sure. Sorry. I believe simply dropping a key word into the search field…nothing more.
No – I am testing on development test sites that we maintain for the purpose. For me, disabled forums are successfully excluded from search results and looking closely at the code – have always been so since the disabled development was carried out for version 5.3 just over 2 years ago,
This was why I was asking if you could check this for yourself, on your own site, one more time.
There may be more going on….I logged in as a test user, and did search. See image one. Now, that search result, and the access denied notice, showed up, BUT, this forum it comes from is not disabled.
Weird.
So, I logged in as me, and searched same, found that link, and still no access….even as admin.
See image2 Could it have something to do with the fact that this was from my old forum, and see the users. I am posting as “guest”.
Not sure if this has some, none or all to do with the original query from my member, who was getting many access denied links and sent to forum threads that were effectively disabled, but this post is an older one, and, as seen on the second screen shot, the poster, me, was posting as “guest”.
I did create this forum by migrating over from my original ubb threads forum last summer. Maybe, maybe not, that helps…?
R
yeah, like Andy, I cannot replicate either… all the disabled and permission checking seems working…
image 1, a bit confused…. thought you said it was as guest? but you are logged in? should this user have access?
in your permissions, are you using the sneak peek features?
might be worth going to forum – toolbox – housekeeping and try clearing the auths cache…