Support Forum
Hi,
Some of my forum statistics are not displaying. Most Users ever online is ok and currently online is ok but the Forum and Member stats are empty?
Thanks,
Vicky.
is your wp cron working? if so, please check forum - toolbox - cron inspector and see which sp cron jobs are active...
if they have gone awry, usually a quick deactivate (NOT uninstall) and reactivate of the simple press plugin will kickstart them back...
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The forum stats are updated hourly using the WP Cron system. If they have stopped updating then there is a chance that your WP Cron system has failed or lost the task.
Look in the forum admin > Toolbox > Cron admin panel and this will tell you if a stats update is scheduled. If there is no sign of it then I would suggest you start by deactivating Simple:Press (NOT uninstalling) and then immediately reactivating it and taking another look. Usually that act will reconfigure the WP Cron active list.
It should, of course, stay in the active list. Buit we know from experience that sometimes WP seems to lose track of them.
anyway - see if that resolves it. And you can run the task manually from the input box at the bottom of that panel as well.
YELLOW
SWORDFISH
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look in the cron inspector as mentioned... forum - toolbox - cron inspector... any sp crons should be bolded... sph_stats_cron is the one you would be looking for... if there, should run every hour...
Visit Cruise Talk Central and Mr Papa's World
sph_stats_cron is there and is bolded:
November 25, 2012 - 7:21 pm | 1353871284 | SP Stats Interval | sph_stats_cron |
The thing that is odd is the Next Run (date) is a date in the past.
The sp_stats_interval is set to:
sp_stats_interval | SP Stats Interval | 3600 |
hourly | Once Hourly | 3600 |
The stats are still not being updated.
Thanks for your help.
so on the cron inspector, try adding a new stats cron... in the add cron section, leave timestamp blank, enter hook of 'sph_stats_cron' without quotes and enter 'sp_stats_interval' as the interval, again without quotes... and save...
do you now see two sp stats cron? see if the second one runs every hour...
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