Support Forum

Forum upgrade stopped report post plugin from working

SS Shane Stegeman
Shane Stegeman
Member

Hi Simple Press team

Could you please help me out here?

I have recently upgraded the forum themes and the tinymce plugin, but now the report post plugin is not working.

Please view the forum here:

https://www.biosciencecentral.com/open-question-answer-forum

Your help is appreciated

5 Answers

New Answer

SS Shane Stegeman
Shane Stegeman
Member

Just had to add one more thing. I had received the below errors while performing the upgrade. But it did not seem to have affected the completion of updates. Do you know anything about these errors.

SS Shane Stegeman
Shane Stegeman
Member

It is giving a 404 on this request   

    Request URL:
    https://www.biosciencecentral.com/open-question-answer-forum/report-post
    Request Method:
    POST
    Status Code:
     
    404

MP Mr Papa
Mr Papa
Member

is everything updated to latest?

not sure what there error there is – its says that wp could not connect wordpress.org… nothing with us…

is report post still active?  try going to forum – integration – page and permalink and updating the permalink to see if that gets it going…

SS Shane Stegeman
Shane Stegeman
Member

Hello Mr Papa

 

Yes, correct the wp error was due to wordpress auto update issue. I have resolved that issue my manually replacing the affected file from the wordpress repository.

 

And thanks heaps – your suggestion to update the permalinks resolved the issue.

 

All good now.

MP Mr Papa
Mr Papa
Member

good news… so guessing the error happened sometime during upgrade with the wp permalink unstable…  I just had you rebuild it…

glad its working – thanks for the update…