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Guest "No Access" message
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Steven Watanabe
Rookie
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Sep 28, 2015 - 4:47 pm

Hello, when a guest tries to access our forum they are shown this message:
"The requested group does not exist or you do not have permission to view it"

How can I change this message?

I'd much rather have a login form in place of this message since they would need to login to be able to see the forum. Is this possible?

 

Thanks!

Steve

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Ike
Sawtry, UK
Member
Free Members
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Sep 28, 2015 - 5:32 pm

Hey Steve,

I'm not totally sure what you're asking so hopefully one of these answers will be useful!

If you're talking about people accessing the forum in general then yes, you should be able to do that with most membership plugins - i.e If a user is not part of a group / role required to view the WP page that the forum is on then you should be able to set up a re-direct.

But if they're getting that message then that suggests to me that they can view the forum as a whole but can't access any of the groups. So there are a couple of things you can do:

1. You can set up a sneak peek as we have here. Take a look at Forum > Components > Custom Messages and have a look at the help popups to see if this will work for you. You can set up a sneak peek for guests and a re-direct to whatever WP page you like.

2. You can edit the text directly in the theme template. The text can be found in spGroupView.php (or spGroupViewDesktop.php for Reboot) under the function sp_NoGroupMessage(). For this we always recommend making a Child Theme to make sure your change is preserved when updating.

Hope that helps!

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Steven Watanabe
Rookie
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Sep 28, 2015 - 6:49 pm

Perfect! #1 solved it! Thanks 🙂

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Sep 28, 2015 - 6:55 pm

No problem glad to help.

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