Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
HELP! Emergency! Update 10914 crashed my forum!
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:01 pm

the info you sent me is not for http://ftp...  its for cpanel...  I really need the ftp info...

Avatar
Cringe Channel
Member
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:19 pm

sent you FTP info. If it doesnt work, feel free to create one through Cpanel. I am a novice

Avatar
Cringe Channel
Member
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:19 pm

I can't even activate SP without my website crashing now. I have no idea how to fix this :(

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:33 pm

what's changed for that?  memory error?

I am unable to connect with those ftp credentials...  it cannot resolve your host name...  and not sure why...  it looks correct...  unless the ftp port is just wrong...

Avatar
Cringe Channel
Member
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:35 pm

I dont know!! Can you just try it through cpanel? I only work through cpanel so i dont know how to give you access to FTP

Avatar
Cringe Channel
Member
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:37 pm

Im thinking of just rolling back the entire site to my most recent update

edit: backup

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2013 - 8:42 pm

well, thats what I said...  according to cpanel, it looks correct...  the only other thing I can think of is that ftp is not running on your server... in which case cpanel wont do me any good - you would need to check with your host and verify ftp is active...

Avatar
Cringe Channel
Member
Free Members
sp_UserOfflineSmall Offline
Dec 16, 2013 - 12:47 pm

I reset the backup to the entire site. I lost several days of content and thousands of posts between the forum and content c omments.

I upadted all the SP plugins, and then I updated the SP forum and databse to 5.4 10914. It worked.

 

HOWEVER, now I go to the forum and it's invisible when logged in. Yes, it is completely invisible when you are logged in as a user. As if there is no forum. If you logout, it appears!

what noW? Why cant it jstu work? i did nothing wrong!!!! I followed the steps.

Avatar
Cringe Channel
Member
Free Members
sp_UserOfflineSmall Offline
Dec 16, 2013 - 12:49 pm

please test and see what i mean.

 

http://www.cringechannel.com/forum

see it as logged out first, and then log in with the credentials you have in your private inbox.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 16, 2013 - 3:32 pm

This is most peculiar. is there something going on with the theme that I do not understand? It's not just that the forum is not showing up... neither is any of the normal page content. No divs - no anything... Has the theme changed in some way?

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625