Support Forum
Support Forum
Offline
so if you got an entry in the log, that means wp fired the role change hook... what we want to see happen now is do you get an entry when the user is auto upgraded...
see, we or other plugins cannot know anything is happening unless wp or other notifies via a hook getting fired... so wait for an auto upgrade and see if you get an entry...
Visit Cruise Talk Central and Mr Papa's World
Offline
The event log... in the event log admin menu - second entry.
 |
YELLOW
SWORDFISH
|
Offline
OK.SO now you need an automatic update to occur to see if a new event is logged.
|
YELLOW
SWORDFISH
|
Offline
and an fyi, but the arg1 is the user id that had their role changed...
Visit Cruise Talk Central and Mr Papa's World
Offline
Just did an auto upgrade. I get the same thing.
What next?
Offline
I tested the auto upgraded account and same problem.. it's not getting upgraded from mcmasterstrial to mcmastersgold.
Offline
But the event log there shows that the information sent to Simple:Press on the role change is pointing to the old 'trial' role not the new 'gold' role. The SP User Groups are not being informed of any change. The log should show the new role not the old.
Now I must say I do not think we have seen this happen before. We HAVE seen some instances where a plugin did not send the new role through at all (hence the event log test) but I am pretty sure sending the old role instead of the new role is a first! And I am not sure how that can happen!
@mr-papa - have you seen anything like this before? Any ideas?
|
YELLOW
SWORDFISH
|
Offline
if that is the old role, means wp (and hence plugins) was not notified of a move to the new role... makes it hard for any action to be taken...
worth verifying on the wishlist member settings that you have the wishlist levels properly mapped to wp roles... its not a wp or sp setting, but occurs within wishlist options for each level... and see what you have for the setting of removing levels when adding a new one...
another event you could add to the logging list for clarity if the wishlist hook when it adds a user level... add these two hooks to the event logging plugin:
wishlistmember_remove_user_levels
wishlistmember_add_user_levels
might give us better picture, in conjunction with the wp role change action, what is going on...
Visit Cruise Talk Central and Mr Papa's World
All RSS1 Guest(s)