Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
How to Customize Register and Login Pages
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 14, 2012 - 4:38 pm

have you given users permission to use the pm system?

see:  http://codex.simple-press.com/.....criptions/

Avatar
Marx Vergel Melencio
Member
Free Members
sp_UserOfflineSmall Offline
Dec 14, 2012 - 8:50 pm

Figured it out, and got it working (yes, it was the permissions). However, the PM system is inaccessible to JAWS For Windows users -- I tried everything, from using different cursors (PC, JAWS and invisible cursors) to different Windows OS, Web browser and JAWS For Windows versions (Windows XP/7, IE 8/Firefox/Google Chrome, JFW 7/8/11/13). No problem -- I'll just ask our members to include their website and Twitter/Facebook identities in their profiles as well as point their signatures to their contact page or to their email addresses, so other members can quickly and easily contact them when needed. Thanks for all the help!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 15, 2012 - 7:46 am

So you have any idea why PM is unavailable? IS there something we need to try and do?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Marx Vergel Melencio
Member
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2012 - 9:46 am

Found a JAWS For Windows update function (toggling application mode on/off keyboard command). Tested out the PM system here (sent you a PM). It's working here, so I again tested our site, and here are The results of my tests:

 

The autofill function of the recipient field isn't working on the PM system of our site (probably a JS issue). This means the To, CC and BCC fields aren't appearing. How can I correct this? Thanks!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 15, 2012 - 11:25 am

I did indeed get the PM you sent.
A JS issue is the most likely - or at least the most common. Do you know how to track it down with Firebug or developer tools?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Marx Vergel Melencio
Member
Free Members
sp_UserOfflineSmall Offline
Dec 15, 2012 - 9:04 pm

Unfortunately, I don't. It'd be excellent if you had time to help me out? I re-activated the PM system, and the forum on our site's in http://www.grayscaleconsultant.....-community

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 16, 2012 - 4:28 am

We would need an account to access PMs though...

If you want to set one up then please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Marx Vergel Melencio
Member
Free Members
sp_UserOfflineSmall Offline
Dec 16, 2012 - 6:18 am

I greatly appreciate this! Have sent you and Mr Papa PMs with test account credentials for Facebook and Twitter logins, along with the info you mentioned. Thanks a lot!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 16, 2012 - 6:52 am

A really odd one,. It doesn't look like any of the PM specific JavaScript is actually being loaded at all. Most strange. As far as I can tell the page is not even attempting to load it and failing. Worth noting there are quite a few script errors reported but that shouldn't be a factor in script loading.

I need to discuss this with Steve who will be back tomorrow. Sorry but we will need to hold off on futher investigation until then...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Marx Vergel Melencio
Member
Free Members
sp_UserOfflineSmall Offline
Dec 18, 2012 - 5:33 am

Hello. Do you have any news for me about this? Greatly appreciate your help. Anyway, got your PM as well as Mr Papa's, though there wasn't anything about this in the PMs? Thanks again and merry Christmas!

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17362
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625