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Install Error
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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 12:15 pm

can you explain the issue you are having? is it still only after adding in plugins?

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Darrel Klassen
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Dec 31, 2014 - 12:26 pm

Hard to even explain. A side from spending hours just trying to install it after all the permissions issues and finally getting a couple plugins installed (all manually), the plugins give errors when you try to use them. 

Botton line is I removed Simple Press all together. The reason why I use WP is because it's easy and I don't need to be a unix administrator and troubleshoot all kinds of problems. SP simply won't install correctly like it should. I have no issues with any other plugin's I've tried before.

I don't mean to sound mean but dang, I've spent enough hours on this. A plugin should just work, especially when I just paid a membership for additional features that won't install either. It shouldn't be this hard.

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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 12:28 pm

for hundreds of thousands of users, it has been that easy... your experience with the install is pretty unique right now... hence, trying to find more info and understand it... alas...

good luck...

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Darrel Klassen
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Dec 31, 2014 - 12:32 pm

I do appreciate your help. I don't see how it can be anything on my server. WordPress installs and runs flawlessly and so do all the other plugins I use and have tried in the past. For example, bbpress installs and runs no problem. SP won't. For some reason SP is messing up permissions when it installs. 

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Yellow Swordfish
Glinton, England
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Dec 31, 2014 - 12:53 pm

Yes it can be your server and am 99% sure it is. 

bbPress doesn't create any new folders on your server. A lot of plugins don't although many will try and do so. It depends what they do and what they need. We decided with Simple:Press to create a series of special folders for storage rather than clutter up your uploads folder which is where bbPress puts everything it needs.

It is rare but we have had one or two users in the past, like yourself, where the host has set things up to disallow the creation of folders. I am unsure why they do this as it is your website but that's the way these odd hosts do it. 

Personally speaking I would be having a go at them to return control to me as the user and customer. And i would very much be demanding that I be able to create folders under the wp-content folder as that is where many plugins will be trying to put stuff..

It is actually a fallacy that everything in WP land should 'just work'. There are thousands of plugins and thousands of themes and in a great world they would all be written well but the truth is they are not all written well - there are many abuses of the WP API and standards. And the permutations of all of those available components is just staggeringly enormous. But in your case, the problem is actually with your server. and it really is worth getting your host to correct that.

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Darrel Klassen
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Dec 31, 2014 - 1:15 pm

"It is rare but we have had one or two users in the past, like yourself, where the host has set things up to disallow the creation of folders"

It's a dedicated server that I lease so I have full access to everything and creating folders is not disallowed. WordPress isn't the only thing that runs on that server. We have two rather large instances of vBulletin running as well. No problems with vBulletin running or creating directories for plugin's or alike.

SP is the only thing I've run across that won't install properly. Every WP plugin I've tried installs and creates folders just fine in wp-content.

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Darrel Klassen
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Dec 31, 2014 - 1:32 pm

BTW, a couple days ago I installed a WP plugin called updraftplus which is an automated backup plugin. It created all kinds of folders under wp-content with no issues. Interesting thing to note is that every folder and every file it or any other plugin creates, the owner / group  is set to midtenmake / midtenmake. Same with every single file and folder on my server ever created by me or anything else.

However, when SP install it sets the owner / group to 99 / 99 for all it's files. That seems to be a problem.

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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 4:02 pm

so when it works for 99.9% of users (many hundreds of thousands of installs), its still coming down to a configuration issue on that particular server configuration...  doesnt mean its wrong, or that simple press cannot do it differently to account for that particular configuration, but without knowing what is different about it or what is required, its hard to cater for it...  hence trying to gather info and understand the situation...  ie php flavor, other apache modules, etc...  even harder when we dont have access to such a system...

what does group and user of 99 equate to on your system?  when simple press creates folders, they should be created as the current user...  some apache systems run custom set ups to prevent the web user from creating stuff... not saying that is the case here at all, just giving an example...  suhosin php hardening (long since abandoned and not supported in latest php at all) and some of its settings is another example of special circumstances that have to be dealt with..

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Darrel Klassen
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Dec 31, 2014 - 4:06 pm

what does group and user of 99 equate to on your system?

 

I don't have a clue. Never seen it, never heard of it and not sure why SP would use that when 100% of everything else uses midtenmake when it creates something. Why would SP be any different.

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Mr Papa
Simi Valley, CA
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Dec 31, 2014 - 4:07 pm

very good question.. and what I dont understand...

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