Support Forum

iPad crashing

SH shazie
shazie
Member

Help, are there any iPad users. Since I upgraded my forum, my iPad keeps crashing when I post. I’ve tried a few browsers but it still keeps happening. Can anyone advise what I could do. I really don’t want to downgrade and lose a weeks posts on my boards.

70 Answers

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MY My
My
Member

I’ve had users report this too and I’ve noticed it as well on my iPhone – it just seems to happen randomly, not triggered by anything specific that I’ve noticed.

MP Mr Papa
Mr Papa
Member

during the beta and RC we had many confirmations that it was working… so if you are having problems, will need more details…

Andy has an ipad and routinely tests on it…

MY My
My
Member

As I said, for me it just seems to be random, I haven’t figured out anything I do that triggers it but I’ll pay attention and see if I can work anything out.

I can tell you I’m on an iPhone and using the latest iOS ( 5.0.1).

What actually a happens is a complete and sudden shut down of Safari

YS Yellow Swordfish
Yellow Swordfish
Member

Not something I have experienced on my iPad but I do not use it that much for the forums. Mainly just for testing.

Regardless of what Apple like to claim (and I am a Mac/iPad user of long standing) – there are still issues with the javascript engines in iOS Safari – at least as I understand the situation.

But yes – if you could monitor it and take note of what you were doing when it dies that could be a great help. And at my end I will try and spend some time on my iPad trying out different things to see if I can replicate a crash.

SH shazie
shazie
Member

I have to say as well it is random, I just go to reply to a post on my forum and bang it shuts down.  It has only done it a couple of times on my iphone, but I tend to use the Ipad for all my forum work.

I’ve tried different browsers – safari, grazer and browser, they all do the same.  The  last couple of nights it has been awful.  I was forever closing,,,,I lost patience and went on my laptop, which I don’t want to do.

All I’m doing is typing and sometimes I can just get a couple of words typed and bang it’s gone.

I wondered whether it might be the resize plugin that may have been doing it, I haven’t disabled it yet and seen if that cures the fault.  I also thought it was the refresh setting I had so I disabled that and it wasn’t that.

I’m at a loss with it.  I do a lot of surfing from my Ipad and it has only crashed on the forum.  I have 2 members that use Ipads and they have reported the same, it only happens with the forum.  It never happened before we updated to this new simple press.

I really love the improvements you have made and don’t want to downgrade and lose all my post since I upgraded, I also don’t want to use any other forum but yours, BUT I would much prefer to be able to use my Ipad and not my laptop.

I really hope we can find an answer.  I wondered if it was anything to do with any Javascript because I know Apple don’t like it.  I’m stabbing in the dark here mind.

Fingers crossed we find an answer.

Well done with all your hard work with this great forum software…fantastic

YS Yellow Swordfish
Yellow Swordfish
Member

Almost certainly a javascript issue.
Could I have a link to your forum page?

SH shazie
shazie
Member

By all means, but it is for members only.  Should I do a guest area….not delved into that side to let people view the site…lol

http://chatterboxstitchers.co.uk/wp/forum

YS Yellow Swordfish
Yellow Swordfish
Member

Well I figured it might be worth a look just to see if your scripts were all kosher and good and yes they are. In fact all looks perfect.
I will do some research.

SH shazie
shazie
Member

Thank you so much, should I switch any of my plugins off and see how it works.  I so hope we can find a fix.

YS Yellow Swordfish
Yellow Swordfish
Member

I doubt they would be an issue but if you are willing to try that for testing then it would obviously be useful data to have.

SH shazie
shazie
Member

Well I have tried deactivating them and it didn’t help. It has been a nightmare tonight. Every time I started to write it crashed.

MP Mr Papa
Mr Papa
Member

can you try the default wp theme and see if same?  at least we can try to narrow down the js conflict…

SH shazie
shazie
Member

I have switched the theme, but I’m struggling to extend my forum over a full screen. But so fair I have posted several times on my forum from my iPad and everything is working so far. I’m going to try and workout how to get my forum fully on the page.

I will let you know how I get on. But maybe we have found the fault..

SH shazie
shazie
Member

Well I tried the default theme and it crashed arrrrrrr. So that didn’t solve the problem. Next….lol