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Issue with configuring Forums & Sub-Forums to display properly
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iartisan
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Jul 30, 2012 - 11:14 pm

I've created a forum with 2 groups - each with forums and sub-forums. Group A, Forum 1, displays its sub-forums in a blank forum field, rather than showing as sub-forums in Forum 1. Here is a screenshot to illustrate what I'm describing:

Screen-shot-2012-07-30-at-9.08.50-PM.pngImage Enlarger

Here is how I have it configured in the backend:

Screen-shot-2012-07-30-at-9.08.32-PM.pngImage Enlarger

I have no idea what is causing this. :(

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Yellow Swordfish
Glinton, England
SP Master
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Jul 31, 2012 - 5:48 am

that's very disturbing - and not something we have seen before...

Can you try something for me? Could you edit say, the 'Jail Programs'' forum - maybe just change the title slightly (we can correct that afterwards) - and then update/save. See if that re-aligns the data....

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iartisan
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Aug 29, 2012 - 2:33 am

Sorry for the late reply... I changed the title of the forum but it had no effect on the layout.

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Yellow Swordfish
Glinton, England
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Aug 29, 2012 - 5:01 am

I believe I know the problem but not yet the reason...

Could you try this for me. The two 'estranged' sub-forums: Could you edit them and make then standard forums? Just change the option and update the forum. Do this for each. Following that, edit them again and change them back to sub-forums under the correct parent forum - 'Jail programs'.

Does that fix it?

And if it does - can you tell me if these two sub-forums were once attached to a different parent? I notice that forum id's 2, 3 and 4 are missing so have clearly at some point existed and been removed. Is it possible these two estranged sub-forums once belonged to one of those?

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iartisan
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Sep 3, 2012 - 6:16 pm

I'd already tried that. It has no effect, and yes, the forum structure was changed at one point. The client wanted to reorganize things, so I had to move things around a little.

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Yellow Swordfish
Glinton, England
SP Master
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Sep 4, 2012 - 1:43 am

Sorry can you explain that please? Do you mean changing 'Art Forum' and 'Mens Honor Farm Yoga and meditation' from a sub-forum to a main, standard forum does nothing? What happens? Do they remain sub-forums after updating?

Do you have access to the database so that you could look up some data if we needed it?

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SWORDFISH
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iartisan
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Sep 6, 2012 - 5:30 pm

Changing them to parent forums has them display properly in the admin and frontend. When I change them back to sub-forums, they display properly in the backend, but still show up in their own blank parent forum - as the screenshot shows at the start of this post.

In short, changing their hierarchy has no effect in terms of trying to get them to display properly as sub-forums of Jail Programs.

I have database access.

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Yellow Swordfish
Glinton, England
SP Master
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Sep 6, 2012 - 5:38 pm

That is most odd. Is there any chance you could send me an export SQL dump of just your sfforums table? If so you an send it to support at simple-press dot com and I will look at the data to see if I can spot anything wrong...

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SWORDFISH
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iartisan
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Sep 6, 2012 - 9:21 pm

Just sent it.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 7, 2012 - 5:51 am

mmm... I see nothing wrong in the data.

So - next question. What version of SP are you using here? I know we had one or two problems with sub-forum display with an early V5 version until - if I recall correctly - there were topics in the sub-forums.

So - if not on the most current version can you upgrade that and any SP plugins you may have active to see if the problem persists?

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SWORDFISH
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