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Issue with Profile Settings

FF Frank Fasano
Frank Fasano
Member

I’m having a problem with the way my pages are displaying whenever a user attempts to edit any of their settings (profile, identity, signature, etc.)

The page that displays shows all the fields but there seems to be a major issue with the formatting.

You can see what I mean here:

The source seems to be displaying some sort of error too:

Any idea how to fix this?  Thanks.

4 Answers

New Answer

MP Mr Papa
Mr Papa
Member

looks like a js conflict… see:   https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/

do you have a link to your site so we can look for obvious conflicts?

FF Frank Fasano
Frank Fasano
Member

@mr-papa unfortunately my forum is behind a pay wall but I will gladly set you up with credentials if you can take a look for me.  Let me know if that is OK and I’ll PM them too you.

Thanks. 

MP Mr Papa
Mr Papa
Member

send them to both myself and yellow swordfish… be sure to link to this topic so we know what its about…

YS Yellow Swordfish
Yellow Swordfish
Member

You have at least two jQuery related conflicts and errors that are stopping the jQuery library from running causing subsequent failures when things try to use it – such as the profile form. Sadly – I can not tell you which script libraries the errors are in. 

Assuming this used to work then really you may need to work out what has changed – i.e., new plugins for example.