Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
"javascript:void(null)" Error
Avatar
Stephen
Member
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 10:09 am

I have added your login to SP admin. I'm not a technical person at all so I'm struggling to understand a lot of what is going on. I understand what caching is and was told to add the W3 Total Cache plugin to speed up the site, but as for configuring it... no clue.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 10:13 am

misconfigured caching plugins can actually make site response worse... and w3tc has a lot of configuration options and really gets the most bang when  you are using a server side opcode caching set up (ie memcached, apc, etc)...

so lets try to get to the bottom...

for now, why not just disable the caching plugin?  lets just get it out of the way and/or rule it out...  with it at least temporarily disabled, we can more easily see what is going on...  and maybe it even starts working...

Avatar
Stephen
Member
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 10:17 am

I disabled the plugin, no change.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 10:25 am

please leave it off...  give us a chance to go investigate further with it off...  thanks...

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 10:46 am

I added the

define('SP_USE_PRETTY_CBOX', false);

and its working now...  the pretty checkboxes mus be clashing with other js on  your site...

another thing... please see:  https://simple-press.com/docum.....tes-5-5-3/

as  you are using a custom theme and will need to make a few minor css adjustments for this version...

Avatar
Stephen
Member
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 1:07 pm

Thanks very much for your help, I'll find someone to do the CSS for me.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 1:08 pm

sounds good...  we do have custom theme service too if you get stuck...

Avatar
Stephen
Member
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 7:34 pm

I probably will! Thanks again for your help, I'll take a look at the custom themes.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 23, 2014 - 8:51 pm

glad we could help!

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625