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Jumbled layout
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BSABantam
UK
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Oct 25, 2015 - 9:13 am

We seem to have developed an intermittent problem over the last couple of days where occasionally the layout of the Forum is screwed up, a page refresh will correct the situation. I'm not aware of any changes/updates that might have caused this although I did install three or four SP Plugins. I've since disabled them, but although the problem seems less frequent it is still apparent. Any ideas what could have suddenly caused this?

bluejumble.jpgImage Enlarger

 

http://www.bsabantamclub.com/forum

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Yellow Swordfish
Glinton, England
SP Master
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Oct 25, 2015 - 12:26 pm

I am guessing that it got jumbled for reasons unknown but it got cached in a few pages which is why you see it as intermittent. Bottom line is that you canlt really use the Wp total cache with the forum page. You need to exclude it.

Please see https://simple-press.com/docum.....formation/ for extra information.

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BSABantam
UK
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Oct 26, 2015 - 6:49 am

Thanks for the reply, I'm sure we had W3 set so that it ignored the Forum page but checked it anyway, the page cache was set to ignore the Forum but I found a setting in the database cache where you could set pages to ignore so I've set that too.

I did that last night and all seemed well but it has happened again this morning!

Anything else I can check?

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Yellow Swordfish
Glinton, England
SP Master
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Oct 26, 2015 - 9:26 am

The next stage would be to try and work out if the issue happens on specific page(s) or is totally random. If the former then we would be looking for some sort of error that would show up in the php error log and, possible the forum error log (as an actual Error). The latter is a bit harder to determine so suggest we wait for the result of diagnosis.

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Alex T
Member
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Oct 26, 2015 - 9:40 am

This looks similar to what would happen with certain minification settings in W3TC.  Just a FYI. 

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Ike
Sawtry, UK
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Oct 26, 2015 - 10:18 am

Thanks for the input Alex.

Also, is it possible this could be a localised issue for yourself i.e your browser perhaps? Or have you had reports of this from your users?

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BSABantam
UK
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Oct 26, 2015 - 4:24 pm

Thanks for the replies, I've excluded the forum from minification now too, so I'll monitor it and see what happens.

I first had a report from one of our members and as I hadn't seen it myself, I assumed it must be a browser issue, but then it started happening to me and other users reported the same thing, so I think it's more likely a site issue.

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Yellow Swordfish
Glinton, England
SP Master
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Oct 26, 2015 - 4:36 pm

Please do come back with some data...

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BSABantam
UK
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Oct 27, 2015 - 7:33 am

I originally stated

I’m not aware of any changes/updates that might have caused this

but, we have recently decided to add some Sub-Forums as the general sections were getting a bit unwieldy.

Could it be due to moving a significant number of Topics to these Sub-Forums?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Oct 27, 2015 - 8:03 am

I can guarantee that this is unlikely to have any effect. This is an issue where your server is not dishing up the styling. As I said - this could be caused by some sort of unexpected error. I would still take a lok at the error log (both th SP Amin one and the PHP one) and see if there are any actual errors being reported. The server php error log is the more likely.

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