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i thought it would help you if you could look at account .. by all means delete that post please ..
level = membership ..
they go though magic members plugin to purchase ..
i have set up a forum through simple press and
heeling 101
it has 3 user access
2 have standard uses and 1 is read only ..
i have a dumby account that i set up as the read only and i can see the forum .. a customer with the same set up can not .. i sent her info log in to you so you could see what i see ... i have no idea why she cant see the forum ...
i have read through your documentation and the whole this is greek to me .. totally makes no sense at all and i am getting really frustrated that i can not make heads nor tails of any of it .. i have spent 2 days trying to get this resolved ..
PLEASE HELP!!!!
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I think you should bear in mind that some of the terms you are using ('levels', 'heeling 101', 'dumby') are total Greek to me. And I can only really help if you answer my questions so i can try and get an idea of your setup and what is happening.
I can visit the site and take a tentative look to see if I can understand what this is all about but... you appear to have given me your login details but no mention I can find of the website address.
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http://classes.dogwooddogtraining.com/
so sorry ..
heeling 101 is a class
dumby account is one i use to test links, payment etc .. everyone is seeing the forum but the one member i mentioned
levels are the membership types ...
anything else you need to know?
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first, and this could be the problem, you are serving cached pages...
<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpre.....s-plugins/
Served from: classes.dogwooddogtraining.com @ 2014-03-10 19:20:54 by W3 Total Cache -->
you cannot cache the wp page the forum is on because plugins like w3 total cache think its a single page but its really many pages displayed on the single wp page... so you must tell the caching plugin to ignore the wp page the forum is on for all kinds of caching in use...
as to Dumby, why do you think it should have access to the forum?? you have four usergroups assigned to the healing 101 class... three of them have no members: observer healing 101, audit healing and moderators... The only usergroup with members that has a permission on the forum is healing 101 class and dumby is not a member of that usergroup...
as Andy suggested, a good read of: http://codex.simple-press.com/.....ng-access/ might help...
but do need to resolve the caching of the forum page...
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i appreciate you looking into this for me .. i will look into and fix the cache issue you mentioned .. as someone very new to all of this, i did not know about it until you said something .. so thank you ..
all the members are seeing the forum except the one person/member that is not .. if the user groups have no members then why is everyone seeing the forums except the one person??
i have looked at the codex and as i have said what little makes sense to me i have done .. it is very confusing ..
i understand you most likely don't have patience to help someone like me with so little experience and knowledge but i am honestly trying to learn !!!
thank you for your help .. i appreciate your time
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first, lets clear up the cache... if you are serving a cached page to someone who cannot see the forum, but the cache is from someone who could, they would get the wrong page...
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hi
good morning .. cache done ... thank you for your help ...
all the members are seeing the forum except the one person/member that is not .. she shows under the forum but when she clicks on forum link the forum shows she doesn't have permission or forum doesn't exist ..
you said that user groups have no members ... if the user groups have "no members", then why is everyone seeing the forums?? i have user groups set and students belong to the "group"
i spent most of last night going over the codex and checking setting ... the only thing i saw was to add members by names to forums .. that would be a lot of work ..
also looking through codex there are no descriptions of the settings under permissions (although there are little icons with minimal info next to the setting) and some of the topics in the codex are "still being written"
i was trying to find some way to connect the expiration date of the membership plug in to the forum and do not see a way .. can you direct me to the link that will give me the directions??
sorry again to be a pain but i am really trying to learn and understand
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There are several questions here but I will try and answer the basic one.
I know nothing about the membership plugin you are using and neither does Simple:Press. This is because all Simple:Press can actually act upon is the underlying WordPress core system. And the underlying WordPress core system defines 'roles' that different users can belong to. And Simple:Press DOES understand WordPress 'roles'.
On the forum admin > user groups > Map Users to User Groups admin panel you can set new users signing up into different WordPress 'roles' to be automatically mapped to a Simple:Press user group. In this way there is no need for any manual intervention or manual assignments.
I believe some membership plugins will also manage WordPress roles although don't ask me which ones. If yours does this then that would be the way to arrange things. You map your membership 'levels' to a WordPress role which is in turn mapped to a Simple:Press User Group. And like Simple:Press User groups - you can create new WordPress 'roles' to suit your needs.
Steve (Mr Papa) claimed that there appeared to be no users in any of your SP user groups. This is worrying because the only way that Simple:Press knows about a new registrant to the website is when WordPress tells it so. It does this by means of what you could visualise as an internal messaging system. A new user registers, WordPress broadcasts a 'message' so that any interested plugin knows about the new user and can take any actions needed - like assigning them into a User Group. However we have encountered plugins that do not abide by the WordPress protocols which would mean that the 'broadcast' was never made. I hope that this is not the case with the membership plugin you are using but - as stated - I am personally unfamiliar with it.
FInally - one reason for everyone 'seeing' forums even though they are not supposed to and if that user is NOT in any User Group - would be that they get treated as a guest and if you have allowed the default Guest User Group assigned viewing permissions for each forum this would let them see it.
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hi
thanks so much for the info .. what i am doing is working except for these 2 students .. i am not sure what is going on .. i have tried everything but i am starting to think it is a magic members plug in issue and not a forum issue .. i have contacted them for help .. i will let you know the out come ..
thanks so much
debby
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please do... we have folks who have used magic members with simple press so unless its a recent change... unfortunately, I am on travel and will not be able to re-engage on this until the weekend...
if its just two members, you can manually add them to the desired usergroup...
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