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Login Button not working since upgrade
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Tal
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sp_UserOfflineSmall Offline
Sep 24, 2012 - 7:05 am

I just upgraded and it broke the login button. Log out works fine, but clicking the login button doesn't display the login for some reason.  I tried switching to another theme but the problem remained. I've temporarily replaced the button with a link to log in via the home page (we're using sidebar login on the site) because today is going to be one of our busiest days of the year.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 24, 2012 - 11:29 am

Well there were no direct changes in that area...
Is your WP installation up to date? And could you check for any javascript errors in the console when you click on the login button?

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YELLOW
SWORDFISH
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MC
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sp_UserOfflineSmall Offline
Sep 27, 2012 - 11:23 am

I am experiencing something similar, but have been able to narrow it down to this:

Login from Mac works fine

Login from PC using IE does not work 

Login from PC using Chrome or Safari works

Register from PC using IE works

Duplicated this with three separate PC's - two using IE 8 and one using IE 9

IE 8:  "error" bottom left corner when trying to login

IE 9: "javascript:void(0) bottom left when trying to login

 

Any help is appreciated

 

Thanks

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 27, 2012 - 12:12 pm

'javascript:void(0)' is what is should say in the status bar. The error would be interesting to know more about. Was there any further information?

Generally speaking of course this is working just fine for 99 % of users so we really need to determine what it is about your site that causes the problem. The most obvious thing that comes to mind would be an IE specific script that is being run just in that browser. This is not uncommon. There are many such scripts that can be added for IE to try and overcome the many shortcomings that IE suffers from. So - do you know if there is anything like that being run by your WP theme or by one of your other plugins?

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YELLOW
SWORDFISH
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MC
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sp_UserOfflineSmall Offline
Sep 27, 2012 - 12:32 pm

Thanks for the follow-up.  I wish I could answer your question, but all of that is relatively new/foreign to me.  The site is not "live" yet  - not sure if that could have a factor in it.  

How would I even begin to look for such a script?  I am using U-Design WP theme.....

Thanks!

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 27, 2012 - 12:40 pm

Well I would probably run the page and then use the 'View Source' menu item to look at the html being generated and search for all .js files being loaded. See if there is one being loaded for IE that is not being loaded for other browsers...

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YELLOW
SWORDFISH
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MC
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sp_UserOfflineSmall Offline
Sep 27, 2012 - 1:41 pm

not sure if this helps...

rel="pingback" href="http://www.themoustachenation......xmlrpc.php" /> <!--[if IE 6]> <script type="text/javascript">//
  DD_belatedPNG.fix('.pngfix, img, #home-page-content li, #page-content li, #bottom li, #footer li, #recentcomments li span');

 

rel="canonical" href="http://www.themoustachenation.com.php53-28.dfw1-2.websitetestlink.com/wordpress/?page_id=247" /> <!--[if lte IE 9]><link
  rel="stylesheet" href="http://www.themoustachenation.com.php53-28.dfw1-2.websitetestlink.com/wordpress/wp-content/themes/u-design/styles/common-css/ie-all.css" media="screen" type="text/css" /> <![endif]--> <!--[if lte IE 7]><link
  rel="stylesheet" href="http://www.themoustachenation.com.php53-28.dfw1-2.websitetestlink.com/wordpress/wp-content/themes/u-design/styles/common-css/ie6-7.css" media="screen" type="text/css" /> <![endif]--> <!--[if IE 6]><link
  rel="stylesheet" href="http://www.themoustachenation.com.php53-28.dfw1-2.websitetestlink.com/wordpress/wp-content/themes/u-design/styles/common-css/ie6.css" media="screen" type="text/css" /><style type="text/css">body{ behavior: url("http://www.themoustachenation.com.php53-28.dfw1-2.websitetestlink.com/wordpress/wp-content/themes/u-design/scripts/csshover3.htc"); }</style><![endif]--></problem-with-post-edit-buttonead><body
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MC
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sp_UserOfflineSmall Offline
Sep 27, 2012 - 2:41 pm

Also....I originally installed another plugin (Mingle) and the same person using the PC/IE was able to login.  It wasn't until I switched over to SP that this began to occur.  

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 27, 2012 - 2:52 pm

Where does Mingle handle the login? Does it supply a login form like SP does? In fact - are we talking about the SP login form here or the standard Wp login?

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YELLOW
SWORDFISH
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MC
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sp_UserOfflineSmall Offline
Sep 27, 2012 - 3:02 pm

I cannot even remember how the login was handled on Mingle.  I only used it for a few hours, but I do know others were able to log in with no trouble (including using a PC/IE).  

I am having trouble with the SP login.  What's strange is that someone using a PC/IE is able to register, but they are unable to login.  

Did any of the scripts I posted previously help out?

 

Thanks

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