Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Maths test error on new posts
Avatar
Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2016 - 9:33 am

Hi

I performed an upgrade to the forum a few days ago. Since then I have had several people report to me that they are unable to post new topics because the maths test doesn't work. I've tested this and found the same problem. When I enter the correct amount the 'Do math to save' box does not light up - can't save.

Please advise.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2016 - 10:42 am

well, we have had no other reports of such  behavior...  will run a few tests and report back as to general issue or not...

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2016 - 10:46 am

No, afraid its working just fine on a couple test sites...  so likely some sort of js issue on your site...

are you using the combined js cache?  if so, please try going to forum - toolbox - housekeeping and clearing the combined js cache and see if that helps... 

Also, clear your browser cache...

a link to your site might help us see the js issue as well...

Avatar
Lloyd Burrell
Member
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2016 - 12:52 pm

I've cleared cache as you suggested and re-tested - still got the problem. I can't see how it can be a cache problem though because this problem has been reported by 2 other people.

Here's the link http://www.electricsense.com/forum/

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2016 - 1:06 pm

I didnt say cache issue - I said js issue...  clearing the js cache was a check that you did not have a stale js cache after the update since most javascript has been updated in last few releases...  and I asked if you were using the combined js cache (which you may not have been)...

two other people have reported this since 5.7 release?  where?

and your site is throwing js errors (you can see in browser console)...  the js errors stop other js from running - like the math js from updating the button to allow saving...

in this case, it looks like some js script called minit is messing up...  it appears to be trying to concatenate/minify js on the site... but it seems not working right...  alot of those type script struggle when js has already been minified and/or concatenated - like our scripts are...

is that new?  not sure how it could have worked before but certainly seen  stranger things... 😉

any way to disable temporarily and try again?  or tell if to ignore the forum scripts?

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620