Support Forum

Member stats – number of members dont get updated

ME Meztli
Meztli
Member

Hello guys,

Since the last update, by some reason the member stats do not seem to get updated.

Before the update, my forum had 801 members

After the update, we got approx 20 new members, but the member stats still show 801.

Is there anything i can do to make it work again?

Cheers

Thomas

http://friskyttarna.eu/forum

7 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

This is handled by a CRON task set to update every hour. These tasks are actually a WP process that we hook into. It is possible that they have stopped processing although I am not sure why they should.

Go to the forum admin > Toolbox > CRON Inspector. Look in the Active CRON section for the task named ‘sph_stats_cron’. If it is there that will tell you when it is next due to execute.

If it is NOT there then that means that WP has lost it. Deactivate the Simple:Press plugin and then immediately reactivate it and go take another look and let us know what happens.

ME Meztli
Meztli
Member

Hi Andy,

Yes sph_stats_cron was not in the list. Did deactivate and reactivate the forum and it appeared together with several other CRON-tasks that also was gone from the list:

sph_transient_cleanup_cron

sph_cron_sitemap

sph_subs_digest_cron

sph_news_cron

 

YS Yellow Swordfish
Yellow Swordfish
Member

That’s a bit flaky. Why WP loses these CRON registration I am unsure of.
I will talk it over with Steve here to see if we can perhaps put in some kind of check on the system.

Hopefully your membership will now get updated anyway…

ME Meztli
Meztli
Member

Yes the membership is updated to 820 as i guessed.

What about the other cron-task that was not active. Did they impact something important at my site?

Thank you!

Cheers

Thomas

ME Meztli
Meztli
Member

Yellow Swordfish said
Nothing that important.

Ok, great, thank you.

Wish you a nice weekend!

Cheers