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keep in mind that users and passwords are all wp... that said, both the wp login page and our inline login form have links to a password reset feature of wp so users can get a new password if they forget theirs... once they get a new password, they can change it to whatever they want on their profile... the passwords are stored in the db, but are encrypted, hashed and salted so no really readable...
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regarding which?Sending out the emails or resetting passwords?
Sending passwords is the province of WordPress although SP will let you change the text of the email and the name/details of the sender of the email (Options > Email Settings).
WordPress is notorious for failing to send emails so if this is the problem we usually suggest people install the HGK SMTP plugin which seems to solve most of the problems for the majority of users
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As I mentioned before, they can use a lost password link in the wp login page or the sp inline login form... that will send them a new password... will not have any effect on username... when they log in, they can reset the password to whatever they want in their profile...
I also mentioned that the password is encrypyted/problem-with-post-edit-buttonashed/salted so you really cannot send them the current password - its just how WP works (and for security reasons you should like it)...
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