Support Forum

Membership Expired

11 Answers

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MP Mr Papa
Mr Papa
Member

can I get some specifics please?? are you talking on the support site or codex site?  if latter, have you actually logged into the codex?  its same credentials as the support site, but its a different site, so you still have to physically log in…

DA DatabasePro1
DatabasePro1
Member

I am having the same problem,  I even logged out completely when directly to codex.simple-press.com logged right were it said log into codex and I did but I still have the same problem when trying to go to the administration area, the themes area, and the plugins area, and maybe one or two more.  I can get into some but not all, and not the ones I need which is the plugins area.  Please advise.

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry but yes – we are still having the odd problem with this one. Can you try it now please – I believe the account is now set correctly… And apologies for the issue.

DA DatabasePro1
DatabasePro1
Member

It’s working for me now, thanks for getting it fixed right away.

DL Damien Lee
Damien Lee
Member

Hi,

I’ve just joined the Silver membership 5 minutes ago and when I try to download the File Uploader plugin I get the “Membership Expired” notice.

I’m getting this message even though the sidebar shows that I’m logged in.

Please advise.

YS Yellow Swordfish
Yellow Swordfish
Member

Most odd. Your membership record seems just fine and has been set up correctly and if it wasn’t you would not have been able to create a new forum topic!

Can you try this again please – maybe one or two others as well to see if it was a one-off ‘disturbance’ or to see if I need to dig deeper…

DL Damien Lee
Damien Lee
Member

Ah, I’ve just tried again and it’s working now.

Thanks!

YS Yellow Swordfish
Yellow Swordfish
Member

Weird. It should be pretty instant. Apologies for that but hopefully just some sort of one-off glitch.

SH Shawn Hicks
Shawn Hicks
Member

Not a one-off glitch.  Just created an account, paid for it, and now blocked from the codex.  When I get there, it already has me logged in.  I log out anyway and re-log in.  No matter–it still says I’m expired.  

Pretty darned frustrating considering the expense.

YS Yellow Swordfish
Yellow Swordfish
Member

Is that still the case please? Looking at the codex account details all looks to be set up as it should be…