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Missing New Topic Button
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bukosknr
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sp_UserOfflineSmall Offline
Dec 30, 2011 - 9:54 am

I have a user that cannot start new posts, the button is simply missing.

 

I am able to re-create this by doing the same process with another user (Testing user)  and I can't seem to get the button to appear.  It is a very simple setup I am doing

- User Registers

- I go into wordpress dashboard and assign them a group

- User now has access to forums

 

But for some reason for this user the button is simply missing, any thoughts?

 

Missing New Topic ButtonImage Enlarger

 

Nick

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Mr Papa
Simi Valley, CA
SP Master
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sp_UserOfflineSmall Offline
Dec 30, 2011 - 10:43 am

and that usergroup is paired with a permission set that has can start new topics and assigned to the forum in question?

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bukosknr
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sp_UserOfflineSmall Offline
Dec 30, 2011 - 12:17 pm

Yes, it is in a group that under the permissions is assigned Moderator acccess, inheriting that through the group.  I've looked at it and they all have moderator.  Verified Moderator has everything checked except for two and those look to be restricting, I have not modified that role or permissions at all, straight out of the box.

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Mr Papa
Simi Valley, CA
SP Master
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sp_UserOfflineSmall Offline
Dec 30, 2011 - 12:23 pm

seems we have another user with similar problem... is this a private forum?

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bukosknr
Member
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sp_UserOfflineSmall Offline
Dec 30, 2011 - 12:24 pm

it isn't, just a silly star wars game website

http://www.fwb-swtor.com

 

if you want a username or password to look at / test let me know.  They don't really have much out there yet.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 30, 2011 - 12:33 pm

more than likely, I really need ftp access to insert some debug code and see what is going on...

can you check one thing... go to forum - permissions - manage permissions and look at the permission set in question... does it show the option you want (ie start topics or reply topics)? suspect so...

then for the user in question, go to their profile (can do as them or as admin) and look at the permissions tab and the forum in question... does it show different result for that permission?

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bukosknr
Member
Free Members
sp_UserOfflineSmall Offline
Dec 30, 2011 - 12:54 pm

mod permImage Enlarger

 

Hopefully these ss help.  I am not sure where the permissions tab is.

Image Enlarger

permissionImage Enlarger

 

memberoptImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 30, 2011 - 1:10 pm

1st one is the first thing I asked for...  for the 2nd one, you need to go to the forum front end (not admin)... go to the sp profile for the user... in the profile are several tabs (profile, options, usergroups, etc)... one is named permissions...  click on it and it will load all the permissions for each forum... select the forum we are talking about...

you will get a display similar to the first image...  I want to know if they green dots match...  namely for start new topics or reply to topics...

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bukosknr
Member
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sp_UserOfflineSmall Offline
Dec 30, 2011 - 2:18 pm

got it

 

permissionsImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 30, 2011 - 2:23 pm

so yeah... that one shows user cannot start new topics... and the user you got the second one from is a moderator usergroup member?  ie comparing apples to apples with first image?

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