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Missing Smileys
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a_creative_life
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Aug 28, 2012 - 9:56 pm

My forum at http://artempowers.me has been missing smileys since I don't know when. I've been fighting a zillion other fires, but now the missing smileys are driving me nuts!

How do I get smileys to appear? I'm attaching a screenshot so you can see the empty smiley box.

Thanks,

Melissa

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Mr Papa
Simi Valley, CA
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Aug 28, 2012 - 10:00 pm

sorry, that link doesnt help much since the site is protected...

you are using Simple Press 5.1.3?

the smileys are an image... can you copy the image itself into a browser for the url and see if it shows?  If not, and the file exists in that location, your server settings might not be allowing the web user access....

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a_creative_life
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Aug 28, 2012 - 10:27 pm

Sorry, Mr Papa -- I didn't meant to send you to a protected site with no way in. 8-P A bit preoccupied over here...

 

I realize smileys are image files, but I can find no smileys anywhere. Can't copy any images if I can't find any. 8-} Where would I look to find them?

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Yellow Swordfish
Glinton, England
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Aug 29, 2012 - 5:08 am

OK - let's take it one step at a time!

First go to the forum admin > Integration > Storage Locations. Locate the row for the Smileys folder. Does it state that it exists and is readable/writable? If No then that needs fixing. If yes then this is the path where any smileys will be stored on your server.

Let's assume that is all OK - next go to the forum admin > Components > Smileys.

First question - is the 'use smileys' option turned on? And if so - do you have any smileys showing up in the listing?

andy-signature.png
YELLOW
SWORDFISH
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a_creative_life
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Aug 29, 2012 - 7:23 pm

Thanks Yellow Swordfish.

I found the folder, both inside forum admin > integration > Storage Locations and on my server, and yes, the "use smileys" option is turned on. But there is nothing inside the folder. Is there a place inside the Simple:Press site where I can find smileys to download and upload into that folder?

Thanks.

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Yellow Swordfish
Glinton, England
SP Master
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Aug 30, 2012 - 4:40 am

Curious. They are supplied at installation time in a zip file that when finished with is removed again so no - you probably don't have them.

I can happily send you our default set or - if you prefer - you can find your own and copy them in - there are thousands out the in the big wide world of course!

If you want me to send you a zip of our default set then it would help if you can tell me if you are able and comfortable running SQL scripts (in phpMyAdmin for example) as I could then also send you a script to set them up to save you having to perform this task manually.

andy-signature.png
YELLOW
SWORDFISH
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a_creative_life
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Sep 5, 2012 - 7:46 pm

I found the smileys folder on another S:P install of mine, downloaded the folder, then uploaded to the folder on the site in question that is shown in Forum Admin > Integrations > Storage Locations.

Still I see no smileys on my site. :(

 

Any suggestions?

Thanks,

Melissa

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a_creative_life
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Sep 5, 2012 - 8:02 pm

UPDATE: Smileys are FIXED!

I found the place in Forum Admin > Components > Smileys that needed to be updated. Hooray!

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Mr Papa
Simi Valley, CA
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Sep 5, 2012 - 8:18 pm

just the contents of the folder? not the folder itself?

or you could add them through forum - components - smileys...

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Mr Papa
Simi Valley, CA
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Sep 5, 2012 - 8:18 pm

not sure if my post by email beat yours or not! ;)

but glad its solved... thanks for the update...

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