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mobile devices problem
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fiddlerman
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Dec 27, 2012 - 10:08 pm

Please check out this thread from my site regarding the issues of using an iPad, and iPhone. One person claiming there is a problem with Kindle and Android tablet as well but that is the first I've heard of this. The users insist that the trouble only began after the last upgrade.

http://fiddlerman.com/forum/of.....this-forum

Thanks

"The richest person is not the one who has the most, but the one who needs the least."


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Mr Papa
Simi Valley, CA
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Dec 27, 2012 - 11:38 pm

can you elaborate on what the problem might be???

if its using tinymce, would have to wonder if its not compatible with ipad... in previous versions of tinymce (our own version) we explicitly disabled it on mobile devices... but the latest version switched over to the wp tinymce... and the wp folks insist it works with the ipad, so we left it enabled... in some testing we did, it was working too - again, at least some level seem to indicate the wp tinymce worked fine with ipads... we also tested with a couple of android phones too... when I say we left it enable, I mean we let WP determine whether to use tinymce or not...

I just ran through a test site of ours with my ipad 3 and did not encounter the problems that seem to be indicated in you forum post...

and thus far, this is first report (only been in the wild a couple months) of mobile issues with us using the wp tinymce editor...

you are running wp 3.5 right?

what I can probably do at this point is offer up a filter to allow users to disable tinymce as needed on mobile devices if they are having problems with it...

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Mr Papa
Simi Valley, CA
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Dec 27, 2012 - 11:41 pm

btw... I did visit your topic with an ipad... but guests cannot post so cannot test there...

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Mr Papa
Simi Valley, CA
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Dec 28, 2012 - 10:33 am

thanks for credentials...  definitely some general wonkiness on the site with an ipad 3 - not limited to forum...

so 5.2.1 is released now... it includes a new filter you can do to override tinymce usage on mobiles...  we are leaving that general decision up to wp since we are just using their tinymce editor now...  but you can override that wp decision if desired...

so, in your sp theme spFunctions.php file, lets add this:

add_filter('sph_this_editor', 'fm_my_mobile_editor');
function fm_my_mobile_editor($editor) {
    global $SFMOBILE;
    if ($SFMOBILE) $editor = 4;
    return $editor;
}

tested that last night, but forgot to save my 'test' so retyping it again... should work... ;)

please be sure to upgrade to 5.2.1 before doing this (wont hurt anything if you dont, but wont work either)

 

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fiddlerman
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Dec 29, 2012 - 9:45 am

I did it. Don't have an iPad to test it with but will see if any comments come about now.

Thanks, as usual, you guys provide an incredible, unbeatable support.

"The richest person is not the one who has the most, but the one who needs the least."


Learn to Play Violin for Free - http://www.fiddlerman.com

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Mr Papa
Simi Valley, CA
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Dec 29, 2012 - 10:48 am

Thanks for the kind words! Will try to stop by later if I can... but let us know how the feedback goes...

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fiddlerman
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Dec 29, 2012 - 12:42 pm

They say that the issues are solved but scrolling and zooming is real slow now. cry

"The richest person is not the one who has the most, but the one who needs the least."


Learn to Play Violin for Free - http://www.fiddlerman.com

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Mr Papa
Simi Valley, CA
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Dec 29, 2012 - 1:38 pm

It was/is for me on any of your pages... as I said before, the ipad experience was pretty wonky on your whole site...

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jim
Here and Now
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Jan 4, 2013 - 12:40 pm

We have a number of iPad users reporting issues since our latest WP & SP upgrades. I added the filter above to the functions file for moth the theme we have selected to load on mobile devices (Stacked) and the theme we're using on our forums (Hacked current Default).

I don't have an iPad to test, but on an iPhone the TinyMCE editor is still loading. It worked for me, but I was expecting the plain text editor. Which $editor = 4question

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Mr Papa
Simi Valley, CA
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Jan 4, 2013 - 2:24 pm

not sure I follow you jim... some typos in there confusing...  to reiterate, wp devs think tinymce works on ipad... and in our testing, it does work too...  however, wp is certainly only testing in the wp admin where a whole lot less js/jquery is loaded... so if something else on the front end  is loading js/jquery that is problematic for the ipad, problems could ensue...  hence the new filter to force it off...

you would want to add the filter in the spFunctions.php file of the theme being used for mobiles... might be the same as non mobile...

have tested this with multiple android devices and ipad on multiple sites.. works great..  I do not have an iphone - nor do I want one ;) - to test with...  but assuming that the iphone is properly identifying itself as a mobile device, should work... or they have changed it and the mobile detection logic needs updating...  we know that iphone detection has worked previously so perhaps browser or ios specific...

so on these iphones at issue, which browser, and what is the user agent string it identifies itself as?

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