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Hi
I've changed an existing user to a moderator, he's correctly showing as a moderator in the dashboard (under user group members) but on the front end at the bottom of the forum he is not showing as a moderator http://www.electricsense.com/forum/
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the stats are cached... has a couple hours gone by?
and to make sure, the usergroup you have designated as moderators, must have the moderator flag checked in the usergroup data (edit the usergroup)....
Visit Cruise Talk Central and Mr Papa's World
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and to make sure, the usergroup you have designated as moderators, must have the moderator flag checked in the usergroup data (edit the usergroup)….====== can you point me to this please?
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forum - usergroups - manage usergroups... the user must be in a usergroup that has the moderator flag set... edit the usergroup and you can see the flag... you can also view the users in each usergroup...
Visit Cruise Talk Central and Mr Papa's World
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He's shown as a moderator here with the other moderators, but not at the bottom of this page http://www.electricsense.com/forum/
I don't know what you mean by flag...I can see no flags when I click edit?
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Flag = check box or something you can turn on or off. In this case the 'is moderator' checkbox on user group creation/editing.
But can we rewind to the start? Where you said:
correctly showing as a moderator in the dashboard
Can we confirm that you mean the WordPress 'home' page in the admin 'dashboard' menu? If so that is most odd as that uses the same data as the front-end forum footer. Or do you mean shows up somewhere else? (Dashboard is a term a bit like 'flag'. Lots of people use it to describe the whole of the WP admin)
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What I mean by correctly showing as a moderator is, he's showing here https://www.dropbox.com/s/694w.....2.png?dl=0
The moderator checkbox on user group creation/editing is ticked https://www.dropbox.com/s/12wg.....6.png?dl=0
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OK - so you were using the term Dashboard to mean all the admin as opposed to the dashboard page itself. That makes it easier.
The stats area at the bottom is, as @mr-papa said, updated on a scheduled basis as part of optimisation processing. The default schedule is, I believe, once an hour. This is handled by the core WordPress 'cron' process along with many other tasks from WP itself, SP and possibly other plugins. It is not unknown for the WP Cron system to stop working - or - to lose scheduled events supplied by plugins.
One quick and simple way that most usually should jog things back in to life is to deactivate the core Simple:Press plugin (NOT Uninstall - take care!) and then when the WP plugins page reloads, activate it again. This should cause all cron schedules to be recreated and the forum stats to then continue to be updated as before.
I would suggest trying this as the first step - and if, after an hour the stats have not been updated come on back and we can rethink.
Of course, always useful to do this when there are none of your users on the forums!
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