Support Forum

Moderators

PO polkita
polkita
Member

Good morning from Spain

We have a very annoying problem with our forum.

The first install was last year in September. Everything went o.k. and we upgraded 1 month ago to the latest version with no problems. But then I deleted a usergroup, because I detected that somebody of this group appears as a moderator with moderator permissions every time he posts.

Now, everybody from this deleted group seems to get automatically access as a moderator, having only the same permissions than every normal member in the normal member group. Former and new members do not cause this problem.

We have configured and reconfigured everything 50 times – no way to solve the problem.

Any idea??? Thanks.

9 Answers

New Answer

MP Mr Papa
Mr Papa
Member

This is with SP 5.1.3?

what usergroup did you delete?

which usergroup do you have new members mapped into? this is on forum – usergroups – map users to usergroups…

PO polkita
polkita
Member

Good afternoon,

We have Version 5.1.3. installed

We have 2 Forums – one is public one is private

Now we have 3 usergroups.

1. Guests – only reading access. Have to register

2. Members – Standard access to public forum. No access to private Forum

3. Moderator – Moderator access – public and private.

The deleted group we called “Affiliate Managers” They had “full access”

We deleted that – because we did not need it.

But now the former “Affiliate Managers” get into the private forum – which they never could before.

New users get mapped into members.

Default usergroup membership:  

Default usergroup for guests: Guests

Default usergroup for new members: Members

Usergroup memberships based on WP role:  

Default usergroup for administrator: Moderators

Default usergroup for editor: Moderators

Default usergroup for author: Members

Default usergroup for contributor: Members

Default usergroup for subscriber: Members

The funny thing is, that the former “Affiliate Manager” apears in the personal information as “Member” even if they are logged in – but change status to “Moderator” as soon as they post. Grrrr. twisted

MP Mr Papa
Mr Papa
Member

as soon as they post?  so what do you have set up for forum ranks??  thats the only thing that would change memberships based on posting… check forum – components – forum ranks…  when users post you can set it up to auto give them membership in a new usegroup if they attain a rank…

PO polkita
polkita
Member

Forum Rank Name:

New Member     Up to 1    > Guests Member             

Member            Up to 10000    > Moderators

Nothing else…

MP Mr Papa
Mr Papa
Member

so yeah… as soon as they hit 1 post, you have them assigned to the moderators usergroup…

change both of those ranks to either not set (or whatever the words are) or just make it members…  but first would be better to keep from doing any auto assignment…   this will put it back to the default too…

PO polkita
polkita
Member

Uuuuuups – and I thought that a member needs 10000 posts to get to the moderator usergroup.

Mamamia – But a normal, former member coud not get to the private forums, never. The former “Affiliate Manager” group only.

Anyway – I changed to “No automatic usergroup Membership” , we see what happens. Thank you very much.

Have a nice day.

MP Mr Papa
Mr Papa
Member

well the column heading (and the help) say you get that rank up to the number reached at which point you move to next rank in sequential order…

okay, let us know…

PO polkita
polkita
Member

Yes, my german head thinking in spanish gets english instructions sometimes wrong…embarassed

MP Mr Papa
Mr Papa
Member

no worries… easily done in same language! ;)