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My forum has disappeared? Help…

HU Hugo
Hugo
Member

The forum on my clients site has disappeared and is now reverting to the login screen and Im not sure why and pin down the problem.

I am running this on a sub-domain multisite install. Can anyone help find out whats causing this please.

 

The forum is here http://www.surecarefranchise.co.uk/forum

 

Best Regards Hugo

30 Answers

New Answer

HU Hugo
Hugo
Member

Ok I have pinned it down to the domain mapping tool.

It works fine on the sub-domain franchise.surecare.co.uk

but not when mapped to www.surecarefranchise.co.uk

Anyone have any ideas on how to fix this?  please

 

 

YS Yellow Swordfish
Yellow Swordfish
Member

I am going to have to get advice on this as I am not the MS member on this team. Is this just a matter of the permalinks to the forums now being wrong? I did visit but one needs an account to get access.

HU Hugo
Hugo
Member

to give you an idea of where the problem is see this link

http://franchise.surecare.co.uk/issue

the first image shows the domain mapping plugin where it is now mapped to surecarefranchise.co.uk

the second image show how simple:press still uses the original permalink.

 

Does this mean that simple:press is not multisite ready?  

Or is there something that can be done to change/edit/problem-with-post-edit-buttonack this permalink!

YS Yellow Swordfish
Yellow Swordfish
Member

It’s not really a multi-site issue is it. It’s a domain-mapping issue. Simple:Press derives the forum permalink from the WordPress core function get_permalink(page ID); and what you see there is what it  returns. Can I assume if, after the domain mapping is in place, you click on the update forum permalink button that it retains the real domain? If so – and I expect it does – that is because it is what WordPress is reporting as the actual domain.

It might be possible to fool the system by manually setting the permalink you want in the database but the problem there is that if the function to update it needs to be called then it will get overwritten. This would happen, for example, when an SP plugin was activated that added to the WP rewrite rules.

HU Hugo
Hugo
Member

yes the update just returns the actual domain.

strange that you have never come across this situation before.  The domain mapping plugin is one of the most popular plugins ‘WordPress MU Domain Mapping’.

guessing it just means that SP is not ready for multisite yet as it is making a call for the permalink and has no option to manually insert one.

 

How do you think I can solve this? 

YS Yellow Swordfish
Yellow Swordfish
Member

Well I didn’t say we had never come across this situation before. What I actually said was I was not an MS expert. As it happens I am pretty sure we have had users talk positively about the domain mapping plugin before now. Steve is best placed to answer this but is not back for a couple of days.

To say that SP ‘has no option to manually insert one’ is actually incorrect. It is on the WP Admin > Settings > General paneI – so I am curious. How do other WordPress pages and posts on this domain have their permalink resolved?

HU Hugo
Hugo
Member

ah ok thanks.  maybe Steve can help out soon.

regarding the option Wp Admin > Settings > General, the setting actually disappears once multisite is setup.

best

YS Yellow Swordfish
Yellow Swordfish
Member

I have left a note so we will get back to you on this.

HU Hugo
Hugo
Member

Just wandering if anyone has had chance to look into this for me :)

MP Mr Papa
Mr Papa
Member

so it disappeared once you activated this domain mapping plugin? but works fine without the plugin active?

have never used it but seem to remember some folks using it previously without issue, but would have been some time ago and might not be correct…  what does this plugin do again?

we have quite a few users (still a minority though) that use sp and wp multisite, so not really fair to say its not compatible with multisite, especially if its another plugin that its having issue with and not the actual wp multisite implementation…  that said, we do plan a tighter integration with multisite in the future…

maybe some of other multisite users can offer some info on compatibility with this domain mapping plugin??

HU Hugo
Hugo
Member

If there are users that use multisite on a sub-domain basis combined with simple:press then surely they must use a domain mapping plugin or have some sort of solution.

But who are these users?

How do I get in touch with them?

Why is there no talk of this already on the forum!!

:)
MP Mr Papa
Mr Papa
Member

hard for us to answer these questions since were are not really multisite users… ;)

they are here though…  I still am not real sure what the domain mapping plugin does…  I did install ms on test site once using subdomains, but I did not run any kind of domain mapping plugin…

one guy you might try contacting via PM is jim…  he is quite active with multisite but dont know if he using subdomains or not…  you can get his profile in our top posters…

we are certainly willing to help make the two compatible if they are not, but we do need some help in understanding what is going on…

MP Mr Papa
Mr Papa
Member

looking at Jim’s site, he is indeed using subdomains…  http://tripawds.com/  but as I said, not sure what domain mapping brings to the party…

MP Mr Papa
Mr Papa
Member

assume main site of http://somesite.com and a network site of http://network-site.somesite.com… does domain mapping just let you map http://network-site.somesite.com to another top level domain, ie http://mysite.com??