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I have a new forum I am trying to get up and running. http://handtoolwoodworking.com/forum/
A week ago, the e-mail that allowed a new registrant to set their password stopped being sent. This e-mail used to be automatically sent out as soon as the registrant typed their name and e-mail into the registration form, but no longer. However, I (the admin) am still get a notification e-mail saying I have a new registration.
Thanks for your help,
Elia
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Hey Elia,
WordPress is notoriously bad at sending out e-mails in general. We always recommend using a SMTP mail plugin and 99% of the time this fixes any problems. Recently we've heard great things about the Postman SMTP Mailer. Please give it, or another SMTP plugin and let us know how you get on.
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I installed Postman SMTP Mailer and went though it's set-up wizard, but I am still having the same problem.
Elia
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So you said this started about a week ago, can you remember what changed?
Also, is everything up to date i.e SP & SP plugins, WP & WP plugins?
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Yes, everything is up to date.
I know I've been changing a lot of things, since I am in the middle of setting up the forum, but I don't know what (if anything) I changed when the e-mail stopped working. I've been adding SP plugins, changing permissions, etc.
I added the Share This plugin and it isn't working (no share buttons are showing up on the forum). I was going to ask about that on a separate post, but maybe they are related??? I'm well past my knowledge range on this.
Elia
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I doubt it's related to the ShareThis plugin issue. Speaking of which, everything seems to be showing up OK - If I follow the link you've posted at the top I see the ShareThis buttons in all the right places. Can I assume everyhting is OK there?
E-mail wise, is everything set up properly in Forum > Options > Email Settings?
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I don't see any ShareThis buttons, but if you do, then I guess it's working. Where do they appear?
I believe all my Forum > Options > Email Settings are correct. My e-mail address is elia@handtoolwoodworking.com, so my e-mail domain name is set to handtoolwoodworking.com, correct?
Elia
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When you follow the link you posted in your first post, the first view you see (group view) you have a row to the right of the breadcrumbs, you also have the same row in forum view, and you have them on every post when viewing a topic (topic view).
If you're not seeing them that suggest to me you might be running a caching plugin maybe? If so, you need to either completely exclude the forum page from the cache or disable the plugin completely. The forum as it runs dynamically on one page shouldn't be cached or it will cause all kinds of problems.
Your e-mail settings should be fine. Are you using the 'New User Email' in the left panel?
What are you using for registration? If it's a plugin capable of sending out registration emails it might be worth trying that and disabling the 'New User Email' checkbox to see if it works OK.
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No, nothing to the right of the breadcrumbs. I don't have a WP caching plugin installed.
Yes, I'm using the 'New User Email'.
I am using WP for registration. Should I get some sort of registration plugin? If so, do you have a recommendation?
Elia
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It would be worth turning off 'New User Email' to see if WordPress sends an e-mail OK upon a registration.
You definitely don't need to get a registration plugin, I just wondered if you had one it would have been worth trying it's registration email option. We use Restrict Content Pro here which works well for us, as to free I've used WP-Members elsewhere which works well, but again you shouldn't need to.
I'm still seeing the ShareThis buttons just fine. What browser are you using? It might be worth clearing the browsing data i.e history, cache.. Or viewing on a different browser.
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