Support Forum

New Members – No Forum Access

DS Donnie Schexnayder
Donnie Schexnayder
Member

Since I upgraded to the latest version, new members who register on my WordPress site are not automatically added to the “Members” group in Simple:Press like they were in the older version I was using.

Is there are way to make this happen automatically in v5.1?

Thanks,

Donnie

24 Answers

New Answer

MP Mr Papa
Mr Papa
Member

we are on 5.1… 5.1.4 to be exact… but we havent changed anything in that regards… except relocated the admin panel for it…

you set it up on forum – usergroups – map users to usergroups

and it still happens automatically when user is created…

MP Mr Papa
Mr Papa
Member

how are the users created?  do you have a membership or registration plugin?  It may not be following the wp api?  after the user is created, is there an entry in the sfmembers table in your db for the user?

what happens if you create a user in the wp admin panel the add user panel… does it end up in right usergroup?

DS Donnie Schexnayder
Donnie Schexnayder
Member

Wishlist Member is creating the users. I added a new user in WP and it was added to the correct forum. I’ll do some more testing on the wishlist side and get back to you.

 

MP Mr Papa
Mr Papa
Member

please see:  http://codex.simple-press.com/codex/faq/problem-with-post-edit-buttonow-to/problem-with-post-edit-buttonow-to-configure-simple-press-with-membership-plugin/

DS Donnie Schexnayder
Donnie Schexnayder
Member

Thanks! I followed the instructions and verified that Wishlist is creating the user and assigning the correct role.

Simple:Press is still not automatically mapping the user to a group. Any new accounts I create get put into “Members Not Belonging To Any Usergroup”. This was not the case before I upgraded to the latest version of SP. Could there be a setting somewhere I’m missing?

 

MP Mr Papa
Mr Papa
Member

just to be sure, we are talking about standard WP here, right? and not multisite…

DS Donnie Schexnayder
Donnie Schexnayder
Member

Correct…just a regular WordPress site.

 

MP Mr Papa
Mr Papa
Member

so you created new wp roles… and in wishlist member, you mapped a wp role uniquely to each wishlist level? and then on forum – usergroups – map users to usergroups, you mapped each wp role to a sp usergroup?

we have many, many folks using wishlist with simplepress… including us and wishlist uses simple press too on their wishlist insider site… so we know it works ;)

any chance you are using the wishlist tags plugin?

an no other registration or login plugin for wp?

DS Donnie Schexnayder
Donnie Schexnayder
Member

Yes…that’s exactly what I did.

I’ve been using the two together for almost a year now…it worked fine until I upgraded the forum last week.

I’m definitely using the “Wishlist Member” plugin…and there are no other membership plugins installed.

 

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry for all of the questions but as Steve said, the combination of SP and WLM is pretty common and this sort of issue is rare.

Let’s just confirm 2 version questions. What version of SP did you recently upgrade from? And are you using an up to date version of WLM?.

And finally – if all else fails would you be willing to let us take a look at your forum admin if needed?

DS Donnie Schexnayder
Donnie Schexnayder
Member

No problem…I’m on v2.7.1 of WLM (most recent). For SP, I was on v4.something (sorry for the lack of specificity…I don’t have access to the old version to check). I installed it about 1 year ago, if that helps.

I can provide you with a wp-admin login & link…but would prefer to do that through a private message or email.

Thanks!

 

YS Yellow Swordfish
Yellow Swordfish
Member

That would be useful I think – thanks.

Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you – see if we can find anything…

DS Donnie Schexnayder
Donnie Schexnayder
Member

Just sent you both the PM. Thanks!