Support Forum
I think I have a fairly good understanding of how to set up user groups and connect them with their permission sets.
So, I have "new members" user group connected to the limited access permission set with the SP defaults needing posts to be moderated. I created a New Member, logged in and made a post. As the admin I received an email notification to simply review that New Member's post, but it was already approved. What am I missing?
Probably need to take this from the top one question at a time.
So - you created a 'New Members' user group. Is this User Group set as the default user group for new people registering? And - are new users being successfully placed in that user group and in no others?
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YELLOW
SWORDFISH
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So I assume the answer is yes to both questions then.
If you want to let me have a look bu giving me forum admin access I am willing. it might be the quickest way to find something... Your call of course. if you decide to then...
Please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you. And it needs to be an SP Admin account of course.
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YELLOW
SWORDFISH
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I see none of your users listed in the 'new members' user group. i don't know if this means they have all gone over the 12 post threshold or not.
Can you try going into the 'Map Users to User Groups admin panel and setting the 'subscriber' role to thr 'new members' user group. See what happens to new registrants then.
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YELLOW
SWORDFISH
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I went to 'Map Users to User Groups admin panel and set the 'subscriber' role to the 'new members' user group.
I then logged out as Admin, logged in as this "new member" and created a 3rd post (less than the 12 that it takes to get a "New Member" automatically moved to "member" status. The email message did the same thing. It went to the admin email as just needing to be reviewed, not moderated.
I looked in the user list and that user is the only user listed as "new Member"
I could try maping all of those roles to default to "new member" instead of "member" ??
Ok, it's working! I deleted the test "new member" and then registered again, and then created a new message while in that new member's log in. The message then did show up to the new member, and I saw a message, briefly, saying it was going into moderation. Then the email came into the admin email still saying it was only up for review, which I thought it would say it was needing moderating.
However, when I, as admin, go to the Admin Bar I see that I do have a message to moderate.
So, all is working, thank you sooooo much!!
Happy Camper
glad its working...
btw, you will get a notification on all new posts, not just in moderation... at the bottom it tells you the number in review...
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