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"ERROR: You must drag the proper image to the circle as verification"
After replicating this error on my own, I noticed that there is not such figure during the registration process to begin with so I'm not sure why this message would even be stated.
Next, I disabled Captcha on the reg. form and attempted to register myself as a new user to test it out only to find that upon registering, I am kicked back to the home page as a guest. When I attempt to login using my new member info, nothing works. Any ideas? Thank you in advance.
I'm currently running: SP 5.0.5; WP 3.3.2; W3TC but set up NOT to cache the forum page.
Yellow Swordfish said:
pdgreenough: With respect – it would be useful if you didn't hijack existing threads – especially those that are not yet resolved. Makes it very difficult for everyone.
Next up – as we seem to have to repeat here quite often – your users do NOT register/login in to your forum. They register and login to your site. WordPress is in sole charge of registration and log in. SP can add components (like the captcha) and can help with redirection but that is all.
You have also been operating this site for a while now and, I would assume, your users have not been having this problem since day 1 which brings up the usual question… what has changed on your site?
I do not understand your comment on the captcha plugin. What are saying here? Are you saying that you received the message even if the relevant image WAS dragged to the circle? And what about 'I noticed that there is not such figure during the registration process to begin with'. Figure? What do you mean by 'figure'?
Yellow,
I apologize for asking a question in a thread that has an unresolved issue. I didn't mean any burden. I have moved this discussion here to it's own thread. You may delete my post on this thread to prevent redundancy and keep the issues separated.
There have been register/log-in issues in the past but primarily due to mis-configured caching plugins. This is a new issue. Nothing has changed other than updating WP and plugins as necessary.
Regarding the captcha plugin. I am saying that after attempting to register as a new member, I receive an error, "ERROR: You must drag the proper image to the circle as verification." There isn't any way to drag anything to anywhere during the log-in process. I called this a figure in my previous message because there is a drag-and-drop function when users post to prevent spam posts. I would assume it was to this that the error message was referring. Any ideas? Thanks again.
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OK - so have you turned OFF the option to use the captcha on the registration form?
And - are you using a registration/login plugin of any sort?
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YELLOW
SWORDFISH
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Yellow,
I have turned OFF the option to use the captcha on the registration form, yes.
I am using a registration/log-in plugin called: Register Plus Redux
I recently added the, "www." prefix to my URL but have edited all redirect to reflect this change. I have even made this change in the settings for the Register Plus Redux plugin, as well as with the SP Login and Registration window in SP Admin.
Still, the issue persists. Any ideas? Thank you.
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Well first up I can not replicate the captcha issue using the normal Wp registration form. Could you try that to see if you still have the issue?
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YELLOW
SWORDFISH
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The captcha issue has been resolved but new users are still unable to register successfully. After they complete the registration process, they are kicked back to the home page and treated as visiting guests. When they attempt to login with their new login credentials, they receive the following error message:
ERROR: The password you entered for the username [username] is incorrect. Lost your password?
I have registered myself as a new user just to see this all for myself and I have replicated this error message every time. When I click through the lost password process and enter my new password during the login process, I get the same error message again. Any ideas?
I am happy to PM you my admin login credentials if you would like to take a closer look.
Thanks again.
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well as Andy said, that is going to come down to a WP issue... they handle the login and registration - not us...
did you try disabling your login plugin and see if it works?
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I deleted Register Plus Redux and am now using a registration plugin called, Cimy User Extra Fields. New users can now register without any issue, however, a new issue has come up. Both my "Add Reply" and "Add Topic" buttons are missing.
I have checked all of my user permissions and things look normal there. All new registrants become members and the settings for members allow them to post replies and add topics. That said, I'm not sure why those two buttons are missing.
Any ideas here? Thank you again for your help.
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Any ideas? Not really. The most obvious comes down to permissions. We are back to the obvious question - what has changed?
I am concerned about the register plus redux plugin displaying this error message and will need to look into that as a separate issue.
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YELLOW
SWORDFISH
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I have checked my permissions over again and new registrants become members and hence, are supposed to be able to post replies and topics. Unfortunately, although they can now register without any issue, those buttons are still missing. I don't know what to do at this point since everything looks correct in my permissions set for standard members (default membership for registrants). Would you be willing to have a look if I provided my login credentials?
Regarding Register Plus Redux, you may want to refer to this thread.
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Of course one of us can take a look. Please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
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YELLOW
SWORDFISH
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