Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
New users registration email missing?
Avatar
Houston Wilson
Rookie
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 9:50 am

Hey - All new to Simple:Press, and allready in need of help ; )

When new users register to my forum (http://www.guldgravning.dk/forum/) they get no registration email, and cant log in ... any Ideas why ?

 

Cheers!

Avatar
Houston Wilson
Rookie
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:03 am

Tried to disable the SP mail - and it worked with WP - but id rather use SP - can anyboy help with this issue?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:06 am

WP handles all registration and logins... and WP sends the emails...  the wp forums are strewn with email issues, particularly if you are on shared hosting as many of them dont like how WP sends emails (by default will be from wordpress@yoursite.com... if you dont have an email address created on your site of wordpress@yoursite.com, they may inhibit sending the email for spam concern...  installing an smtp plugin for WP can overcome some of this...  we would recommend HGK SMTP...

what do you mean they cannot login? what happens?  have you looked in your wp admin and verified that wp actually created a user account?

are you running any special wp plugins for users, registrations or memberships?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:09 am

re you last... 

SP does not send any emails...  its all WP...   we can set it up to allow you to change the FROM and tweaks... but it does not affect the sending at all...

perhaps post an image of the settings you had used...

Avatar
Houston Wilson
Rookie
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:32 am

Thx a mill - Mr Papa - I'm sure you are right - I have not setup a wordpress@guldgravning.dk mail - I'll do that, and also try out the HGK SMTP plugin.

About login - wp did create the users, but as no mail went out, they did not get a password, hence they cant login ; )
No special user plugins installed.

I'll try out your tips from above, and post back after : )

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:36 am

okay, please do let us know...

Avatar
Houston Wilson
Rookie
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:43 am

Resolved: It was the setting of the email account - I added the email account at my host, and as soon as I set up the correct "from" and "domain" under options > email - everyting worked like a charm : )

Thank you for speedy and excelent support Papa !

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 9, 2012 - 10:47 am

np. glad to help!

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17366
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626