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No admin menu after installation, access denied

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YL Yao Li
Yao Li
Member

I duplicated a website copy to a Windows server, the database is mysql on Windows.

No error occurred during the simple press installation in WP plugin page – the 10 steps all passed and the installation is fully completed.

But I still can’t see the admin menu and I can’t open any admin page on the Windows server, it says “Sorry, you are not allowed to access this page.“, e.g,. the url is wp-admin/admin.php?page=simple-press/admin/panel-options/spa-options.php&tab=display

Checking the capabilities settings, all looks good.

@yellow-swordfish I cant figure out why it behaviors this way… cry 

YL Yao Li
Yao Li
Member

Issue Resolved.

 

Previously the SPF-x capabilities were one-by-one assigned automatically to the admin users. I just checked the administrator group’s capabilities, the SPF-x are not checked at all.

Then I checked all SPF-X capabilities to the administrator group. The admin menu finally works!

Thank you all the same.

MP Mr Papa
Mr Papa
Member

thanks for the update… for info, only the installer of simple press gets admin rights…  no other wp admin would get those capabilities – never have… so if you logged in as the admin user who installed, you should get the menus…

YL Yao Li
Yao Li
Member

Yes, I agree with you – the admin user who installed the plugin should have the menus .. But I don’t know why no menu in my case.

MP Mr Papa
Mr Papa
Member

if you were installer,this would be a first for us… and indicate a potential conflict with another plugin that adds roles since its just adding role at install…none the less, glad you are operational…

YL Yao Li
Yao Li
Member

FYI. To better user & role management I am using “User Role Editor” and “Capability Manager Enhanced” and “Members” plugins. Maybe that’s the reason…

YS Yellow Swordfish
Yellow Swordfish
Member

I think they should be fine… We will probably never know!