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No admin menu after installation, access denied
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Yellow Swordfish
Glinton, England
SP Master
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Oct 26, 2016 - 11:30 am

“This plugin has no valid title”

Not even sure what this means. But whatever it means the plugin files are valid. Unless, of course, you for some reason have a corrupted version. But I don't think anyone has reported a corruption occuring during download or upload since people used to use FileZilla, which seems to have fallen out of favour somewhat recently - which is good because it corrupted files!

I can only suggest - firstly - that you have a talk to your hosting support about the permissions, UID and GUID on your folders starting with wp-content. Something is clearly wrong with your environment and it needs putting right.

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YELLOW
SWORDFISH
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Yao Li
Member
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Oct 26, 2016 - 12:02 pm

Yellow Swordfish said

“This plugin has no valid title”

Not even sure what this means. But whatever it means the plugin files are valid. Unless, of course, you for some reason have a corrupted version. But I don't think anyone has reported a corruption occuring during download or upload since people used to use FileZilla, which seems to have fallen out of favour somewhat recently - which is good because it corrupted files!

I can only suggest - firstly - that you have a talk to your hosting support about the permissions, UID and GUID on your folders starting with wp-content. Something is clearly wrong with your environment and it needs putting right.  

I own the server, can you tell me how to diagnose this - and how to make the modifications to the folders.

Thank you very much.

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Yao Li
Member
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Oct 26, 2016 - 12:04 pm

Plus, I don't think the files may have any corruption because I downloaded the plugin zip file, and upload it many times.

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Yellow Swordfish
Glinton, England
SP Master
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Oct 26, 2016 - 12:15 pm

Personally I have no idea how one checks and changes the ownerships but I will ask my colleague @mr-papa who at least knows a little more 'server-speak' than I do.

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YELLOW
SWORDFISH
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Yao Li
Member
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Oct 26, 2016 - 12:20 pm

Thank you! Looking forward to the solution...

Can't wait to use simple press as my new forum solution.smile

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Yao Li
Member
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Oct 26, 2016 - 1:00 pm

I duplicated a website copy to a Windows server, the database is mysql on Windows.

No error occurred during the simple press installation in WP plugin page - the 10 steps all passed and the installation is fully completed.

But I still can't see the admin menu and I can't open any admin page on the Windows server, it says "Sorry, you are not allowed to access this page.", e.g,. the url is wp-admin/admin.php?page=simple-press/admin/panel-options/spa-options.php&tab=display

Checking the capabilities settings, all looks good.

@yellow-swordfish I cant figure out why it behaviors this way... cry 

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Yao Li
Member
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Oct 26, 2016 - 1:22 pm

Issue Resolved.

 

Previously the SPF-x capabilities were one-by-one assigned automatically to the admin users. I just checked the administrator group's capabilities, the SPF-x are not checked at all.

Then I checked all SPF-X capabilities to the administrator group. The admin menu finally works!

Thank you all the same.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 26, 2016 - 9:54 pm

thanks for the update... for info, only the installer of simple press gets admin rights...  no other wp admin would get those capabilities - never have... so if you logged in as the admin user who installed, you should get the menus...

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Yao Li
Member
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Oct 26, 2016 - 11:05 pm

Yes, I agree with you - the admin user who installed the plugin should have the menus .. But I don't know why no menu in my case.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 27, 2016 - 12:32 am

if you were installer,this would be a first for us... and indicate a potential conflict with another plugin that adds roles since its just adding role at install...none the less, glad you are operational...

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