We have a lot of users using that feature – we worked with several when we first implemented it – and, as you will have noticed perhaps, we use it here on this site ads well. We have no other reports of things not working as expected so the important thing here is to get to the bottom of exactly what is different or wrong with your site.
I would suggest you set me up an account as a user so I can log in and visit your forum to see what is displayed for myself. That will need a few days of lookiung at as new posts arrive etc but ,ight help me get a picture of things. If this OK with you then…
Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.