Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
NO CUSTOM ICONS SHOWED WHEN A FORUM OR A TOPIC HAVE NEW POSTS
Avatar
ALESSANDRO TABALLIONE
Member
Free Members
sp_UserOfflineSmall Offline
Aug 12, 2013 - 6:38 pm

 

Hy people!

I uploaded for every forum a custom icon. And a custom icon for when there is a new post or a new topic inside. But when topic are updated, there is no icons that signal me there is a update. It remains the original icon of the forum.
 Any help?

Thanks
Alex

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 12, 2013 - 8:56 pm

No need to yell...

a custom icon?  as in singular?  for a forum, there is 4 icons you can upload... 1 for standard forum icon, 1 for forum icon when unread posts... and similarly 2 for topics within that forum...

so can you please explain further what you did?  and after uploading them, did you actually go to the forum and select it?

Avatar
ALESSANDRO TABALLIONE
Member
Free Members
sp_UserOfflineSmall Offline
Aug 13, 2013 - 4:49 am

Mr Papa said
No need to yell...

a custom icon?  as in singular?  for a forum, there is 4 icons you can upload... 1 for standard forum icon, 1 for forum icon when unread posts... and similarly 2 for topics within that forum...

so can you please explain further what you did?  and after uploading them, did you actually go to the forum and select it?

I uploaded 4 different icons for each forum. And naturally i selected them for the dedicated forum. But the only icon showed is the Custom forum icon. I'm Sorry for the yell, was typing on the rush..

 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 13, 2013 - 5:19 am

We have a lot of users using that feature - we worked with several when we first implemented it - and, as you will have noticed perhaps, we use it here on this site ads well. We have no other reports of things not working as expected so the important thing here is to get to the bottom of exactly what is different or wrong with your site.

I would suggest you set me up an account as a user so I can log in and visit your forum to see what is displayed for myself. That will need a few days of lookiung at as new posts arrive etc but ,ight help me get a picture of things. If this OK with you then...

Please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

andy-signature.png
YELLOW
SWORDFISH
Avatar
ALESSANDRO TABALLIONE
Member
Free Members
sp_UserOfflineSmall Offline
Aug 13, 2013 - 5:44 am

Nice YellowSworfish

just give me a mail address to set up your acconunt on my site and i will send you thru PM all the details...

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 13, 2013 - 5:47 am

Just make one up. I wont be using it...

andy-signature.png
YELLOW
SWORDFISH
Avatar
ALESSANDRO TABALLIONE
Member
Free Members
sp_UserOfflineSmall Offline
Aug 13, 2013 - 5:57 am

Pm sent!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 14, 2013 - 6:35 am

OK - I do not know what I am supposed to see of course but... In the 'Road to Madden 25' forum:

For the forum and it's topics with no new posts I see the icon named right-icone-4412-32.png

if there ARE new posts I see an icon named football.png

What was I supposed to see?

andy-signature.png
YELLOW
SWORDFISH
Avatar
ALESSANDRO TABALLIONE
Member
Free Members
sp_UserOfflineSmall Offline
Aug 14, 2013 - 7:31 am

Yellow Swordfish said
OK - I do not know what I am supposed to see of course but... In the 'Road to Madden 25' forum:

For the forum and it's topics with no new posts I see the icon named right-icone-4412-32.png

if there ARE new posts I see an icon named football.png

What was I supposed to see?

 

right. png is a blue arrow

football.png is a american football ball

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 14, 2013 - 8:58 am

Well yes. I know what they look like - I have seen them. That is not the point. The claim is that the correct custom icons are not showing up and I am telling you which ones I am seeing on your site. But I do not know what you expected me to see and if these are right or wrong.

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625