Support Forum
No need to yell...
a custom icon? as in singular? for a forum, there is 4 icons you can upload... 1 for standard forum icon, 1 for forum icon when unread posts... and similarly 2 for topics within that forum...
so can you please explain further what you did? and after uploading them, did you actually go to the forum and select it?
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Mr Papa said
No need to yell...a custom icon? as in singular? for a forum, there is 4 icons you can upload... 1 for standard forum icon, 1 for forum icon when unread posts... and similarly 2 for topics within that forum...
so can you please explain further what you did? and after uploading them, did you actually go to the forum and select it?
I uploaded 4 different icons for each forum. And naturally i selected them for the dedicated forum. But the only icon showed is the Custom forum icon. I'm Sorry for the yell, was typing on the rush..
We have a lot of users using that feature - we worked with several when we first implemented it - and, as you will have noticed perhaps, we use it here on this site ads well. We have no other reports of things not working as expected so the important thing here is to get to the bottom of exactly what is different or wrong with your site.
I would suggest you set me up an account as a user so I can log in and visit your forum to see what is displayed for myself. That will need a few days of lookiung at as new posts arrive etc but ,ight help me get a picture of things. If this OK with you then...
Please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
YELLOW
SWORDFISH
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OK - I do not know what I am supposed to see of course but... In the 'Road to Madden 25' forum:
For the forum and it's topics with no new posts I see the icon named right-icone-4412-32.png
if there ARE new posts I see an icon named football.png
What was I supposed to see?
YELLOW
SWORDFISH
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Yellow Swordfish said
OK - I do not know what I am supposed to see of course but... In the 'Road to Madden 25' forum:For the forum and it's topics with no new posts I see the icon named right-icone-4412-32.png
if there ARE new posts I see an icon named football.png
What was I supposed to see?
right. png is a blue arrow
football.png is a american football ball
Well yes. I know what they look like - I have seen them. That is not the point. The claim is that the correct custom icons are not showing up and I am telling you which ones I am seeing on your site. But I do not know what you expected me to see and if these are right or wrong.
YELLOW
SWORDFISH
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