Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
No user can post unless change settings to plaintext
Avatar
Benny Lewis
Berlin, Germany
Member
Free Members
sp_UserOfflineSmall Offline
Apr 20, 2014 - 3:42 pm

I am having a serious issue on my forum right now. It is happening to all users.

Nobody can post by default - when they click to post, the entry field is a big grey box with no interactivity possibilities.

After some testing I attributed the bug to the “Rich text – TinyMCE” editor. Fortunately, I was able to come up with the following workaround:
 
Login -> Profile -> Options -> Edit Posting Options -> select either “HTML – QuickTags” or “Plain Textarea"
 
It's a lot of work to try to tell tens of thousands of forum users this though. Can you please help me solve the problem? Thanks!
Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 20, 2014 - 3:55 pm

Is this following the updates to WP 3.9 and SP 5.4.2? and if so have you updated ALL plugins?

If this is the case then there are several threads on the forums here and so far all the problems can be traced to other plugins that require but have not yet been updated to work with WP 3.9. There appear to be problems with wp-polls, possibly cForms and Lightbox and there will be others.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Benny Lewis
Berlin, Germany
Member
Free Members
sp_UserOfflineSmall Offline
Apr 21, 2014 - 6:17 am

Thanks for the quick reply. Yes, this was due to the Wordpress update. I updated all main Wordpress plugins and that didn't help, but when I updated the SP plugins, I noticed that I have the richtext one included and I think the new version fixed the issue.

All is working now!

Cheers!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 21, 2014 - 6:51 am

Ah yes. WordPress updated the editor to version 4 so you do need everything for it to work properly.

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625