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Order Groups and Forums not loading
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Omar Jordan
Member
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Feb 7, 2014 - 4:08 pm

Hi,

I am trying to use the "Order Groups and Forums" option but when I click the "link" to use it, the animated loading square(s) runs and then I just get a blank page. Is there a way to resolve this?

Thank you for your help.

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Yellow Swordfish
Glinton, England
SP Master
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Feb 8, 2014 - 3:42 am

Apologies for the delay in responding.

My best guess would be a script error/conflict. Do you know how to use the web console in your browser to report script errors?

andy-signature.png
YELLOW
SWORDFISH
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Omar Jordan
Member
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sp_UserOfflineSmall Offline
Feb 9, 2014 - 3:51 pm

I'm not that familiar...but I gave it go and there was nothing reported in the error console. Anything else I should try?

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Omar Jordan
Member
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 3:58 pm

That attachment is actually related to the other issue I have pending...PM inbox not returning to zero. Please disregard unless you think it is related. Sorry for the confusion...I couldn't remove the attachment when I went to edit the post.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2014 - 7:33 pm

attachments are removed under the attachments area....  remove existing attachment...

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Omar Jordan
Member
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2014 - 5:34 pm

Actually, the real issue is the "Order Groups and Forums" option is not functioning. Which means that my clients can't modify any forums or create new ones ones properly...

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 11, 2014 - 10:50 pm

any errors reported in the console?  sounds like a js conflict...

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Omar Jordan
Member
Free Members
sp_UserOfflineSmall Offline
Feb 12, 2014 - 7:42 am

There were no JS conflicts reported in the error console. I disabled all plugins and I switched to default WP theme and still no success. Any other ideas? Everything else seems to work Ok. Even the PM Inbox is going to zero ( after switching WP theme ). But this is a real hinderance.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 12, 2014 - 10:51 am

Do the followiung two panels work OK?

profiles > avatars

profiles > tabs and menus

I ask because these use the same technology...

andy-signature.png
YELLOW
SWORDFISH
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Omar Jordan
Member
Free Members
sp_UserOfflineSmall Offline
Feb 12, 2014 - 11:16 am

Yes, both of those work fine...

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