Sorry, I wasn’t sure what the best format would be. I’ll PM you an SQL version.

I have sent you a PM.

Yellow Swordfish said
Thanks to the help of a user who let us look at his database we have now pinned this issue down and have what we hope is a fix currently in testing.

The problem seems to come about when the order groups/forums panel is used for the first time when the actual display sequence data held against the forums is basically corrupted. The annoying thing is that the new panel was designed to avoid potential corruptions in the sequence data but doesn’t appear to handle existing corruptions properly. And for that we apologise but that was hard to test for as there can be so many different combinations.

We are pretty sure that if the sequence numbers (forum_seq) are corrected in the raw data before using the new panel then all is well. And we have re-written some of the code to help deal with this but, as I say, that is currently in testing. Manually correcting the sequence data using a tool like phpMyAdmin is possible but obviously not to be recommended for those with little or no experience of editing raw data tables.

Again we really do apologise for this. Let me know if you need any help as I am willing to try and correct your data if you wanted to send it to me.

Does this mean that you might be able to help correct my potentially corrupt data to get my clients forum fully running? I am only little familiar with phpMyAdmin.

It can always be manually changed if the correct sequence is known and the database table is available. I would need a sql dump of the sfforums table and a listing of the correct sequence.

I could definitely get you a sql dump. But I’m not sure what the correct sequence is supposed to be. Do you just simply need to know the correct order the forums are supposed to be in? I can get that from my client.

yes, need the correct/desired order… either email the dump to support at simple-press dot com…  or attach to a pm to Andy…