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its not even getting to the drag and drop stuff... the panel doesnt even load according to first post...
so there is an error somewhere... just need to find the details.. if not in error console, how about the php error log? or on forum - toolbox - error log?
might also be worth turning on the wp_debug option in the wp config file... and see if anymore data written to page...
Visit Cruise Talk Central and Mr Papa's World
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There are no errors in the Toolbox, only warnings.
I turned off error reporting using the following code in the wp-includes/class-wp-error.php file
error_reporting(0);
@ini_set(‘display_errors’, 0);
I removed this code and the forum is flooded with Notices, but no Errors.
The error reporting is set to "error_reporting = E_ALL & ~E_NOTICE" in my php.ini file
The WP_debug option is set to TRUE.
But I'm not getting any errors. Am I missing something in terms of error reporting?
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Is there way to go back to the previous version of the plug-in?
When I first updated the plug-in, the Ordering worked fine. Should I re-install the plug-in? My client really needs this functionality Thursday for their patrons.
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Can you explain what you mean by 'When I first updated the plug-in, the Ordering worked fine.'? Are you referring to this actual new admin panel saying that this worked fine? Because if you are the key to the mystery is probably the answer to the question - what happened next?
This is a new feature just introduced in version 5.4.1 in response to the problems many users were having with ordering under the older method. The only thing that comes to mind - and this should not be a factor but should be considered - is the sheer number of forum groups and forums that are defined. I note that the AJAX call to populate this panel never returns a response and am wondering if it is simply running out of resources of some kind. Are there really no such entries in the server side logs?
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SWORDFISH
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I am referring to the new admin panel...I upgraded the plug-in on Feb. 7 early AM. Aprox. six hours later, the moderator of the forum used the new Ordering function once, it worked, went to use it again with no success. I went to test and confirmed that it had stopped working. After upgrading the plug-in, I didn't change anything else to make sure the functionality of the plug-in was sound. Wordpress had already been upgraded to 3.8.1.
I'm not sure how to check the server-side logs...or what that means...and at this point, I won't have the time to investigate that until tomorrow.
Is there way to go back to the previous version of the plug-in? Should I re-install the plug-in? I really need full functionality today if at all possible. In the previous version version of the plug-in, we noticed there were some issues with ordering the forums, but could work around it. But now we can't use it at all.
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So after that initial use were more forums added to the list or was it always that large a collection? It is the only thing that comes to mind. As I said - use the console and you can clearly see that the XMLHttpRequest never returns, If there was an error then I would expect to see it returned - but if it was a resource issue- memory or some such - then I could understand this.
Yes - it is possible to go back to the previous plugin version. Ideally you should return the database to it's backup point. if you can't do that then you can install the previous version of the plugin and then manually change values in the 'sfoptions' table that should allow it to function. There were no database updates between 5.4.0 and 5.4.1 as fare as I can see so that should be achievable. So - can you restore a backup?
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SWORDFISH
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It was always pretty large, but yes more was added.
I can restore a back-up, but I'm concerned that I will lose any posts that were added by our patrons between the update and now.
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Well yes - if you restore a backup anything added since that backup will be lost -
If you prefer - as I said above - you can download version 5.4.0 but you may also need to backtrack some SP plugins which might prove difficult. And I am unsure about any WordPress changes between our 5.4.0 and 5.4.1 releases... So this may be tricky.
I still think you should look at the server side php error log. If nothing else it will tell you where it is located in your php.ini file although quite often you can get to it via a control panel (like cPanel for example)...
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SWORDFISH
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The path for error log is "dev/null/". I'm not sure what that means and the error log in cPanel is completely empty...
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