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Mr Papa
Simi Valley, CA
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Mar 28, 2014 - 7:07 pm

besides what Andy said, please let us know if any change from disabling the error log...  2 other users had some mysql wonkiness with it on...

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Justine Greenway
East Yorkshire, UK
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Apr 1, 2014 - 8:31 am

I have sent that message now so please check your inbox.  I cannot find the error.log anywhere.

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Yellow Swordfish
Glinton, England
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Apr 1, 2014 - 12:41 pm

The problem is that the error log could potentially be vital. It may not reveal anything but it realy is the first thing to look at and needs discounting. Normally - by default - the main php error log is located on the root foldewrt on the server - i.e., the same folder where your wp-config.php file is located.

We really do need that information even if only to discount things.

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Justine Greenway
East Yorkshire, UK
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Apr 2, 2014 - 6:47 am

Screenshot.jpgImage Enlarger As you can see from the attached screenshot there is NO error.log in my root folder.  Could that be what is causing the problem?  Would it help if I PM you the ftp settings of the site?

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Yellow Swordfish
Glinton, England
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Apr 2, 2014 - 8:14 am

Depends where it is. Might not be able to get t it using ftp. You might need to use your hosting control panel.

Can I suggest you just simply ask your host support where it is and how you can get to look at it?

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Mr Papa
Simi Valley, CA
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Apr 2, 2014 - 7:47 pm

a lot of hosts put in the root directory as Andy said... but other hosts move it to different locations... some you can access it via the control panel (ie cpanel)... for others you may want to contact your host...

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Justine Greenway
East Yorkshire, UK
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Apr 8, 2014 - 9:11 am

I was advised by my hosting provider that I would need to create a new directory called logs and to add the following text to the .htaccess file:

php_flag log_errors on

php_value error_log /path/to/error_log

I have done that, but the fact that this is a new directory suggests to me that there is NO existing error.log

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Mr Papa
Simi Valley, CA
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Apr 8, 2014 - 9:38 am

it well could be error logging was completely turned off in your php set up...  normally, error logging to file is enabled, but displaying of the errors would be turned off...  but that doesnt mean it was wrong - just different...

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Justine Greenway
East Yorkshire, UK
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Apr 8, 2014 - 11:21 am

ok, so what do I do now??  Going back to earlier threads, my problem is still not resolved

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Yellow Swordfish
Glinton, England
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Apr 8, 2014 - 12:45 pm

Well first step is to let the error log sit there for a couple of days and then look to see if there are any of the repeating patterns I asked about before. If not then we move on to the next notion - although I am not sure what that is yet...

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