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Photo Upload Not Working After WordPress 4.5 Release
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patrick182
Space
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Apr 14, 2016 - 12:14 am

Seems like I've been bugging you guys all month on this issue or that.

So I updated WP to 4.5, and then update SP, then my them, etc. Everything's up to date.

Now, my photo uploading process isn't working. I can add a file but the "Start Upload" button does nothing.

Thoughts?

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Mr Papa
Simi Valley, CA
SP Master
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Apr 14, 2016 - 12:40 am

need more info please...  any errors in browser console?

try going to forum - toolbox - housekeeping and clear the combined js cache since you didnt upgrade all at once....

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patrick182
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Apr 14, 2016 - 2:55 am

Mr Papa said
need more info please...  any errors in browser console?

try going to forum - toolbox - housekeeping and clear the combined js cache since you didnt upgrade all at once....

No errors in browser console.

Also, I reset both combined CSS and JS cache and that didn't fix the issue.

Thoughts?

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Yellow Swordfish
Glinton, England
SP Master
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Apr 14, 2016 - 5:26 am

First thought is a typical Bootstrap conflict. Is your WP theme or any plugins loading the Bootstrap Script and styling library?

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YELLOW
SWORDFISH
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patrick182
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Apr 14, 2016 - 8:01 pm

Yellow Swordfish said
First thought is a typical Bootstrap conflict. Is your WP theme or any plugins loading the Bootstrap Script and styling library?

I don't know how to check these things. May I send login credentials?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 15, 2016 - 3:14 am

I can see your WP theme is running Bootstrap by the source code being generated. As many topics on this forum will disclose, Bootstrap is not a WP supported library and it has a negative effect on the jQuery UI which IS supported and which many plugins use - including SP.

In the forum admin > Integration > Page and Permalink - is the option set to run Javascript in the footer? If not please turn it on and see what happens.

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SWORDFISH
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patrick182
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Apr 15, 2016 - 3:51 am

Load JS in Footer is already checked. Should I keep it that way?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 15, 2016 - 4:22 am

Yes - keep it checked.

So what about the WP theme? Is there an option within that to control where the scripts are loaded - header or footer? You need to either remove the Bootstrap library or, in some way, ensure that it is loaded earlier in the page loading sequence. That way we can undo the damage it does.

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YELLOW
SWORDFISH
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Stephen
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Apr 15, 2016 - 8:01 am

I am not hyjacking this thread - but I will subscribe.

I also have the same problem and am using the CSS theme.

From the Javascript Console:

jquery.js?ver=1.12.3:2 Uncaught Error: cannot call methods on button prior to initialization; attempted to call method 'enable'
bootstrap.min.js?ver=1.5:11 Uncaught TypeError: Cannot read property 'documentElement' of null
bootstrap.min.js?ver=1.5:11 Uncaught TypeError: Cannot read property 'documentElement' of nullspjEdOpenEditor @ VM4727:1
bootstrap.min.js?ver=1.5:11 Uncaught TypeError: Cannot read property 'documentElement' of null

Hope this helps

Stephen

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Ike
Sawtry, UK
Member
Free Members
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Apr 15, 2016 - 8:51 am

Hey Stephen,

Have you tried anything that's been listed above to see if it resolves the problem?

A bootstrap conflict really comes down to what Andy pointed out in post #6. Unfortunately not an easy one to resolve.

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