Two problems with the PM plugin.
Firstly, it doesn’t seem like its possible to write people in when composing a message. It says it’ll auto-complete the user name, but never does.
Secondly, the “message recipients” box is overly large, to the point where its actually overlaying on top of other fields.
Are these typical issues? Not sure if these are simple fixes. Just let me know!
nope. neither reported before…
on second issue, likely a wp theme css overriding our css but would have to see to inspect and understand…
as to auto complete, no known issues.. if not working, likely a js conflict (see https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/)… any errors or info in the browser console when typing a name for pm (see https://simple-press.com/documentation/codex/faq/how-to/how-to-use-your-web-browser-console)…
just need a bit more info to help you debug your local issue…
I messaged you login information for an admin account on our site, perhaps that will help make some things clearer?
did you message the whole team?? Mr Papa, Yellow Swordfish and Ike?? and link back to this topic?
Sorry, hard to sort through the PMs and associate a pm to a topic…
Nope sorry, just you. Feel free to share that login with them as well, I’ll delete that account after you all are done
well, I have received the private message… but afraid I have no idea what the url to your site is – its not in the email… could you please post here or send another pm to the whole team… thanks!
oh, think I figured it out…
lots of errors there… especially from something called arrowchat… and they may be related to below
Your wp theme (crystal skull??) violating the wp standards… Its loading its own internal version of jquery ui via
<script type='text/javascript' src='http://bluedrake42.com/wp-content/themes/crystalskull/js/jquery-ui-1.10.3.custom.min.js?ver=4.4.1'></script>
this is really quite bad since wp comes with its own version of jquery ui and its what plugins and themes expect…
additionally, the arrow chat is loading its own version of jquery ui…
<script type="text/javascript" src="/arrowchat/includes/js/jquery-ui.js"></script>
and those two versions are most certainly conflicting… as the auto complete function is built into jquery ui, it wont work after the conflict/errors…
On the auto-complete issue a few things to be sure are not stopping the auto-complete function if they haven’t already been checked.
The auto-complete won’t find a member:
1. if the member is on the sender’s Adversary list.
2. if the sender in on the member’s Adversary list.
3. if the member has “Opted Out” of the PM system from their profile.
4. if the member’s Display Name is not being used exactly as shown on the “Users – Member Information” forum Admin panel found from the Admin menu at Forum > Users > Member Information.
all true and good points! It wouldnt hurt to check, but in this case, think the jquery errors being thrown are at issue…