Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Private Messaging - opt out > not fully opted out
Avatar
Thorsten B
Member
sp_UserOfflineSmall Offline
Dec 4, 2013 - 6:46 am

On our ecourse site we've defaulted teachers to opted out of private messaging. However, they still receive PMs because users simply go into their inbox now and compose a message to the teachers there. I tried it myself and can confirm that as well. I've opted out, then sent myself a PM from a test account via inbox. I even got the notification that there is a new private message as well, which, of course, I can't check since I am opted out.

From my perspective this should be a complete opt out so that no one can send a message regardless which method they use. At the very least there should be a message stating that the selected user opted out of private messaging and cannot receive PMs.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 4, 2013 - 7:25 am

So to put it simply - you are saying that people who have opted put of PMs still show up in the autocomplete user drop down list for selecting recipients. Is that correct? If so that is a bug. If not - then how?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Thorsten B
Member
sp_UserOfflineSmall Offline
Dec 4, 2013 - 7:26 am

Yes, that is correct. They still show up under the autocomplete user drop down list.

Avatar
Thorsten B
Member
sp_UserOfflineSmall Offline
Dec 4, 2013 - 8:02 am

One additional note: as mentioned I also received the new message email notification though I'd unchecked that option in my profile.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 4, 2013 - 9:09 am

We will investigate but initial tests I have just carried out fail to replicate the problem. I certainly am unable to PM anyone who has opted out.

Could you set your own profile here to opt out of the Pm system please so that I can take a look at the member list generated for PMs...?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Thorsten B
Member
sp_UserOfflineSmall Offline
Dec 4, 2013 - 9:29 am

Done. I've set PMs to opt out and also unchecked email notifications for new PMs.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 4, 2013 - 11:28 am

...mmm. As expected - I can not send you a PM. Your name does not come up in the members list and also the PM button on your posts is now not shown. You are still experiencing some very odd and unique behaviour on your site which I am not sure I can explain.

I will talk this over with Steve (Mr Papa) who wrote that PM routine to see if he has any ideas of how it might be able to be circumvented - looking at the code it looks sound...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Thorsten B
Member
sp_UserOfflineSmall Offline
Dec 4, 2013 - 11:54 am

Well, I can definitely confirm that the PM button is gone, under the forum as well as member list etc. I also don't see the inbox on my side anymore.

Would this possibly have anything to do with me being an administrator?

Avatar
Thorsten B
Member
sp_UserOfflineSmall Offline
Dec 4, 2013 - 11:59 am

Right, just tested that theory. If I opt out with my regular member (student) account then I am no longer in the drop down list. But apparently as an admin I am still being pulled into that list.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 4, 2013 - 12:22 pm

Well that is something I CAN look for! Can not see quickly where that is happening in the query but will track that down... thanks for the debug.

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17361
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625