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I have a few of my forum users that are expereinceing a problem with the forum when they are using their iPad. Here are the details:
*Add reply button - did not work at all… simply wasn’t a button.
*Add topic - it was recognized as a button but it didn’t go to “add topic”.
* This happened to one of our admin users so they logged out and logged in as a different user and all the buttons worked fine on the new user.
*Next day, logged in as the user they were having trouble with the day before and it worked fine. It is almost like it clears itself overnight.
We have three user accounts that this has happened to over the last couple of weeks (although if you look at my other posts you will see that we have been having oddities happening since we went live with our forum in April). One of those users hadn't logged in the last couple of months, the other two are regular users.
Each user is using the iPad, one user is fully up to date with operating system (just updating a week or so ago), the other is using 8.1.3. They are all using Safari, I believe.
I am just wondering if this is a known problem on the iPad and if there is anything that can be done to solve it?
Thank you for all your great support!!
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Hey Jenn,
Not really sure where to start on this one! The easiest thing to say is don't use Safari, but I can understand how some people wouldn't like that answer..
Safari isn't a great browser, and in a recent semi related topic Steve answered:
safari javascript support is very lacking… so such is its jquery support… so until its brought up to snuff with other browsers its hard to support… and reason why most people choose other browsers…
This could certainly cause issues with all buttons throughout the forum.
Have you had any reports of this happening on desktop?
Alternatively, it's worth checking to see if you're getting any conflicts as it's a main reason buttons don't respond. Could you check the browser console to see if you're getting any errors?
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Or could be site specific js conflict.. In general all works fine on ios... We all here have no problem.... But a few folks have reported similar issue.. So combination of something...
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